Deal of The Day! Hurry Up, Grab the Special Discount - Save 25% - Ends In 00:00:00 Coupon code: SAVE25
Welcome to Pass4Success

- Free Preparation Discussions
Mail Us support@pass4success.com
Location US
Mob_nav_barsMENU

Salesforce Exam Heroku-Architect Topic 5 Question 38 Discussion

Actual exam question for Salesforce's Salesforce Certified Heroku Architect exam
Question #: 38
Topic #: 5
[All Salesforce Certified Heroku Architect Questions]

Universal Containers has implemented a Knowledge solution for Agents to provide Field Technicians with information necessary to complete assigned work.

Which two capabilities will now be available? (Choose two.)

Show Suggested Answer Hide Answer
Suggested Answer: B, D

by Cruz at Jun 01, 2024, 08:38 PM

Limited Time Offer

25%

Off

Get Premium Heroku-Architect Questions as Interactive Web-Based Practice Test or PDF

Contribute your Thoughts:

Submit Cancel
Devorah
2 months ago
Haha, I'm just glad they're not asking us to 'attach articles to work order line hems'! That would be a real head-scratcher. I'd go with D.
upvoted 0 times
...
Gary
2 months ago
I'm torn between B and D. Being able to manage attached articles and search the knowledge base is crucial, but being able to attach them to both work orders and line items is also key.
upvoted 0 times
Chun
1 months ago
I agree, having both capabilities is important for providing the necessary information to Field Technicians.
upvoted 0 times
...
Reta
1 months ago
D) Attach Articles to Work Orders and Work Order Line Items
upvoted 0 times
...
Kristeen
2 months ago
I agree, both capabilities are important for providing field technicians with the necessary information.
upvoted 0 times
...
Arlette
2 months ago
D) Attach Articles to Work Orders and Work Order Line Items
upvoted 0 times
...
Pamella
2 months ago
B) Manage Attached Articles and Search the Knowledge Base
upvoted 0 times
...
Quentin
2 months ago
B) Manage Attached Articles and Search the Knowledge Base
upvoted 0 times
...
...
Cassandra
3 months ago
I agree with you, B makes sense because it allows managing and searching for knowledge articles.
upvoted 0 times
...
Shannon
3 months ago
I agree with An. D is the way to go. The ability to manage attached articles and search the knowledge base is also really important.
upvoted 0 times
...
An
3 months ago
Option D makes the most sense to me. Being able to attach articles to both work orders and work order line items seems like the most comprehensive solution.
upvoted 0 times
Gearldine
2 months ago
I agree, having the ability to attach articles to both work orders and line items is crucial for efficiency.
upvoted 0 times
...
Nettie
2 months ago
Option D allows for more flexibility in providing information to Field Technicians.
upvoted 0 times
...
Charolette
2 months ago
I agree, having the ability to attach articles to both levels is crucial for providing technicians with the information they need.
upvoted 0 times
...
Nickole
2 months ago
User 3: It's important to have a comprehensive solution like option D to ensure all necessary information is easily accessible for the technicians.
upvoted 0 times
...
Colby
2 months ago
User 2: Definitely, having the ability to attach articles to both work orders and line items is crucial for efficiency.
upvoted 0 times
...
Juan
2 months ago
Option D is definitely the most comprehensive. It covers both work orders and line items.
upvoted 0 times
...
Kathryn
2 months ago
User 1: I agree, option D seems like the best choice for providing information to Field Technicians.
upvoted 0 times
...
...
Tamekia
3 months ago
I think the answer is B.
upvoted 0 times
...

Save Cancel