Salesforce Exam Heroku Architect Topic 3 Question 35 Discussion

Actual exam question for Salesforce's Heroku Architect exam

Question #: 35
Topic #: 3

Which three overview cards does the Field Service mobile app provide as context to Technicians on upcoming Service Appointments? (Choose three.)

AAsset History

BContact

CAddress

DSite Details

EProduct Catalog

Show Suggested Answer

Suggested Answer: B, C, D

by Tonja at Apr 26, 2024, 02:46 PM

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Geoffrey

7 months ago

So, Asset History, Address, and Site Details? Makes sense now.

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Halina

7 months ago

This is a no-brainer. A, C, and D are the clear choices here. The technician needs to know the asset history, the address, and the site details to do their job effectively.

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Sabina

7 months ago

Yes, those three provide the necessary context for technicians to successfully complete their service appointments.

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Page

7 months ago

I agree, A, C, and D are definitely the most important for technicians to have.

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Sheron

7 months ago

Haha, imagine a technician trying to pull up the product catalog on their phone while on-site. 'Sorry, ma'am, let me just scroll through 50 pages of appliances real quick.' Definitely A, C, and D.

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Raylene

7 months ago

Asset History, Address, and Site Details are key for technicians to have quick access to.

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Raylene

7 months ago

Yeah, the product catalog would be a bit much to navigate through in the field.

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Raylene

7 months ago

A, C, and D are definitely the most important for on-site appointments.

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Krystal

7 months ago

Hmm, I'm not sure about E. Wouldn't the product catalog be more for sales reps than field service technicians? I'd go with B, C, and D.

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Marge

7 months ago

Yeah, having contact information, address, and site details would definitely help technicians prepare for their appointments.

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Sage

7 months ago

I agree, but I think B, C, and D are more essential for technicians to have context on upcoming service appointments.

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Thaddeus

7 months ago

I think E could still be useful for technicians to have quick access to product information.

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Corrie

7 months ago

Sure, Address makes sense. But Site Details are crucial too.

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Jeffrey

8 months ago

What about Address? They need to know where to go.

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Alex

8 months ago

Agreed. Asset History seems important.

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Lai

8 months ago

I think the correct answer is A, C, and D. Those seem like the most relevant details a technician would need to have on hand for a service appointment.

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Pansy

8 months ago

I think the product catalog might also be useful for technicians to have access to during service appointments.

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Mozell

9 months ago

Yeah, it's tricky. I think Asset History is one of them.

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Geoffrey

9 months ago

I'm bit stressed about this question.

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