A customer wants to view and navigate to critical insurance, clinical, and primary care physician information on a patient's profile.
Which Health Cloud capability should a consultant implement?
The Advanced Patient Card is a Health Cloud capability that allows users to view and navigate to critical information on a patient's profile, such as insurance, clinical, and primary care physician information1.The Advanced Patient Card is a customizable component that can be added to the Health Cloud console or the Contact Center app2.It can also display data from external sources, such as EHR systems or medical devices3.
1:Use the Advanced Patient Card - Salesforce2:Configure the Person Account Page Layout for Contact Center - Salesforce3:Display Data from External Sources in the Advanced Patient Card - Salesforce
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