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Salesforce Exam Health Cloud Accredited Professional Topic 1 Question 56 Discussion

Actual exam question for Salesforce's Health Cloud Accredited Professional exam
Question #: 56
Topic #: 1
[All Health Cloud Accredited Professional Questions]

A provider's office wants to verify a patient's insurance plan information and coverage when they call into the call center to book an appointment.

Which capability should a consultant leverage to address this requirement?

Show Suggested Answer Hide Answer
Suggested Answer: D

Benefits Eligibility and Verification is a Health Cloud capability that allows users to verify a patient's insurance plan information and coverage in real time, directly on the patient record1.Users can connect with verification partners easily by integrating with third-party benefits and eligibility services1.Users can also check benefits for medical services, pharmacy, and medical equipment to ensure patients have the required coverage before their visit1.

This capability can help a provider's office to verify a patient's insurance plan information and coverage when they call into the call center to book an appointment.The call center agent can access the patient's account record, click the tab that contains the Benefits Verification component, and see a list of the available health insurance plans for the patient2.The agent can then verify the plan benefits, such as eligibility, coverages, and copayments, by clicking Verify Benefits2.The page then updates with real-time details of the patient's benefits for the selected plan2.


1:Get Started with Benefits Verification Unit | Salesforce Trailhead2:Work with Benefits Verification Unit | Salesforce Trailhead

by Eleonora at Dec 04, 2024, 02:58 PM

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Kimberlie
1 months ago
D) Benefits Eligibility and Verification is the way to go. It's like having a crystal ball for insurance plans - only much more reliable.
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Tiara
12 days ago
User 4: It definitely helps streamline the process and ensures everything is in order before the patient comes in.
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Taryn
14 days ago
User 3: I agree, it's important to have accurate insurance information before scheduling any appointments.
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Leah
22 days ago
User 2: That sounds like a great tool to have. It must make booking appointments much easier.
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Luis
24 days ago
User 1: Benefits Eligibility and Verification is the way to go. It's like having a crystal ball for insurance plans - only much more reliable.
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Thurman
1 months ago
D) Benefits Eligibility and Verification is the only option that makes sense. Unless, of course, the provider's office wants to play a guessing game with the patient's insurance plan.
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Refugia
11 days ago
User 3: I agree, it's better to be safe than sorry when it comes to insurance coverage.
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France
14 days ago
User 2: Yeah, it's important to make sure the patient's insurance will cover the appointment.
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Meghann
24 days ago
User 1: Benefits Eligibility and Verification is the way to go.
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Lavera
2 months ago
I think B) Intelligent Appointment Management could help streamline the process of booking appointments and verifying insurance information.
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Justine
2 months ago
A) Utilization Management? I'd rather manage my own chaos than let that handle it.
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Terrilyn
1 months ago
C) Identity Verification
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Layla
1 months ago
D) Benefits Eligibility and Verification
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Remona
1 months ago
B) Intelligent Appointment Management
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Ashley
2 months ago
I'm not sure, but C) Identity Verification could also be important to confirm the patient's identity.
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Soledad
2 months ago
B) Intelligent Appointment Management? More like 'Unintelligent Appointment Management' if you ask me.
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Dick
1 months ago
B: Oh, I see. So that's what they should leverage for this requirement.
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Sheridan
2 months ago
A: Benefits Eligibility and Verification is the capability to verify insurance information.
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Jill
2 months ago
I agree with Tesha, D) Benefits Eligibility and Verification makes sense for verifying insurance coverage.
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Nancey
2 months ago
C) Identity Verification? Really? That's like trying to catch a fly with a sledgehammer.
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Karon
2 months ago
D) Benefits Eligibility and Verification is definitely the way to go. I can't believe the other options are even on the table!
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Carole
1 months ago
D: Definitely, Benefits Eligibility and Verification is the most relevant capability for this situation.
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Marge
2 months ago
C: Utilization Management and Intelligent Appointment Management wouldn't provide the necessary insurance information.
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Laticia
2 months ago
B: I agree, it's important to make sure the patient's benefits are verified before booking an appointment.
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Annamae
2 months ago
A: Benefits Eligibility and Verification is the best option for verifying insurance coverage.
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Tesha
2 months ago
I think the answer is D) Benefits Eligibility and Verification.
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