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Salesforce Exam Health-Cloud-Accredited-Professional Topic 1 Question 40 Discussion

Actual exam question for Salesforce's Salesforce Health Cloud Accredited Professional exam
Question #: 40
Topic #: 1
[All Salesforce Health Cloud Accredited Professional Questions]

A provider's office wants to verify a patient's insurance plan information and coverage when they call into the call center to book an appointment.

Which capability should a consultant leverage to address this requirement?

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Suggested Answer: D

Benefits Eligibility and Verification is a Health Cloud capability that allows users to verify a patient's insurance plan information and coverage in real time, directly on the patient record1.Users can connect with verification partners easily by integrating with third-party benefits and eligibility services1.Users can also check benefits for medical services, pharmacy, and medical equipment to ensure patients have the required coverage before their visit1.

This capability can help a provider's office to verify a patient's insurance plan information and coverage when they call into the call center to book an appointment.The call center agent can access the patient's account record, click the tab that contains the Benefits Verification component, and see a list of the available health insurance plans for the patient2.The agent can then verify the plan benefits, such as eligibility, coverages, and copayments, by clicking Verify Benefits2.The page then updates with real-time details of the patient's benefits for the selected plan2.


1:Get Started with Benefits Verification Unit | Salesforce Trailhead2:Work with Benefits Verification Unit | Salesforce Trailhead

by Elliot at May 22, 2024, 02:22 PM

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Nenita
3 months ago
Definitely D) Benefits Eligibility and Verification. Anything else would be a wild goose chase.
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Tommy
3 months ago
D) Benefits Eligibility and Verification is the way to go. I bet the consultant will have a field day with this one!
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Georgene
3 months ago
I think the correct answer is D) Benefits Eligibility and Verification. It seems like the most logical choice to address the requirement of verifying the patient's insurance plan information and coverage.
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Danica
2 months ago
Yes, that makes sense. It's important for the provider's office to have accurate insurance information before booking appointments.
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Cristen
2 months ago
I agree, D) Benefits Eligibility and Verification would be the best option for verifying insurance coverage.
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Barrie
2 months ago
Utilization Management may help in optimizing resources within the provider's office.
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Jillian
2 months ago
Yes, that makes sense. It's important for the provider's office to have accurate information before booking appointments.
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Carey
2 months ago
Intelligent Appointment Management could also be useful in ensuring the patient's appointment is scheduled correctly.
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Kenneth
2 months ago
I agree, D) Benefits Eligibility and Verification would be the best option for verifying insurance coverage.
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Therese
3 months ago
I agree, D) Benefits Eligibility and Verification would be the best option for verifying insurance coverage.
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