Salesforce Exam Field Service Consultant Topic 4 Question 4 Discussion

Actual exam question for Salesforce's Field Service Consultant exam

Question #: 4
Topic #: 4

[All Field Service Consultant Questions]

Universal Containers wants to reduce field service-related costs by cutting overtime pay and fuel expenses for

internal employees when scheduling all Service Appointments.

Which two customizations should the Consultant recommend to meet this requirement?

Choose 2 answers

ACreate a new Scheduling Policy that includes Service Objectives in this order: Minimize Overtime,
Minimize Travel, Preferred Service Resource, Skill Level, Resource Priority, ASAP.

BSelect the new policy as the Scheduling Policy for the Scheduled Optimization Job.

CCreate a custom Quick Action for Booking Appointments and Candidates that use the new
Scheduling Policy.

DCreate a new Scheduling Policy that includes Service Objectives in this order: ASAP, Resource
Priority, Skill Level, Preferred Service Resource, Minimize Travel, Minimize Overtime.

Show Suggested Answer

Suggested Answer: A, B

by Bernardo at May 07, 2022, 03:41 PM

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