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Salesforce Exam Field Service Consultant Topic 3 Question 52 Discussion

Actual exam question for Salesforce's Field Service Consultant exam
Question #: 52
Topic #: 3
[All Field Service Consultant Questions]

Universal Containers occasionally needs to use two Technicians to complete a job, however the Technicians can be onsite at different times.

How should a Consultant implement this process?

Show Suggested Answer Hide Answer
Suggested Answer: A

This option should be recommended to implement this process, as it allows scheduling two technicians to complete a job at different times by creating two separate service appointments and assigning them to different resources. Reference: https://help.salesforce.com/s/articleView?id=sf.fs_service_appointments.htm&type=5


by Alyce at Feb 11, 2024, 02:18 PM

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Gilma
7 months ago
I prefer option C. It makes more sense to schedule two Resources in one Service Appointment.
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Junita
8 months ago
I agree with Micah. Option A seems like the most efficient way to handle the situation.
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Leatha
8 months ago
Hmm, I'm torn between B and C. Might as well flip a coin, right? Or maybe I should just ask the Magic 8 Ball.
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Herman
7 months ago
C) Create one Service Appointment and schedule two Resources.
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Chantay
7 months ago
B) Create one Service Appointment and add two Required Resources.
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Cherry
7 months ago
A) Create two Service Appointments and assign two different Resources.
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Micah
8 months ago
I think option A is the best choice because it allows for assigning two different Resources.
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Dulce
8 months ago
D is a bit convoluted. I'd go with B - it's simple and gets the job done.
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Kyoko
7 months ago
I think A could work too, as long as the Resources are assigned correctly.
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Kirby
7 months ago
B) Create one Service Appointment and add two Required Resources.
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Shannan
7 months ago
I agree, B seems like the most straightforward option.
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Cathrine
7 months ago
A) Create two Service Appointments and assign two different Resources.
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Kenny
8 months ago
I'm leaning towards C. Scheduling the two resources on the same Service Appointment makes the most sense to me.
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Earnestine
7 months ago
C) Create one Service Appointment and schedule two Resources.
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Lavonna
8 months ago
A) Create two Service Appointments and assign two different Resources.
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Albina
8 months ago
I prefer option C. It makes more sense to schedule two Resources in one Service Appointment.
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Thurman
8 months ago
Option B seems the most straightforward way to handle this scenario. Why complicate things with multiple appointments?
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Gwenn
8 months ago
Option B seems the most straightforward way to handle this scenario. Why complicate things with multiple appointments?
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Bettye
8 months ago
B) Create one Service Appointment and add two Required Resources.
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Alease
8 months ago
A) Create two Service Appointments and assign two different Resources.
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Dannette
9 months ago
I agree with Julieta. Option A seems like the most efficient way to handle the situation.
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Julieta
9 months ago
I think option A is the best choice because it allows for assigning two different Resources.
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