Salesforce Exam Field-Service-Consultant Topic 1 Question 61 Discussion

Actual exam question for Salesforce's Salesforce Certified Field Service Consultant exam

Question #: 61
Topic #: 1

[All Salesforce Certified Field Service Consultant Questions]

AW Computing technicians use the field service mobile application exclusively since they are always in the field. Due to frequent schedule changes, the technician should only see one job at a time on the app.

How should the field service administrator ensure this requirement is met?

AInstruct the dispatcher to only dispatch one work order to each technician at a time.

BSet Send Appointment Notifications on Dispatch in the mobile settings to one.

CEnable drip feed to dispatch one service appointment per technician at a time.

DSet up auto dispatch to dispatch one work order for each technician at a time

Show Suggested Answer

Suggested Answer: C

Drip feed is a feature that automatically dispatches service appointments to resources based on predefined criteria and time intervals. By enabling drip feed, the system can dispatch one service appointment per technician at a time, and adjust their schedule accordingly.

by Jennifer at Jun 23, 2024, 10:44 AM

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Jacquelyne

1 months ago

Hmm, I don't know about you guys, but I'm feeling option C. Drip feeding the jobs seems like the techno-savvy solution. It's like a technician's version of a slow drip coffee maker.

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Vallie

2 months ago

Call me crazy, but I think A is the way to go. Instructing the dispatcher to only send one work order at a time ensures there's no confusion or chaos on the technicians' end.

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Tarra

2 months ago

I'm leaning towards B. Setting the dispatch notifications to one will keep the technicians focused on the task at hand without getting bombarded with multiple jobs.

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Adelle

27 days ago

C) Enable drip feed to dispatch one service appointment per technician at a time.

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Quentin

1 months ago

I agree, that seems like the best option to keep things organized.

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Ruth

1 months ago

B) Set Send Appointment Notifications on Dispatch in the mobile settings to one.

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Vesta

1 months ago

A) Instruct the dispatcher to only dispatch one work order to each technician at a time.

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Chantell

2 months ago

I think setting up auto dispatch to dispatch one work order for each technician at a time might be the most efficient option.

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Cecily

2 months ago

I believe enabling drip feed to dispatch one service appointment per technician at a time could also work well.

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Earleen

2 months ago

I agree with Arlie. It makes sense to have one job at a time to avoid confusion.

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Velda

2 months ago

D seems like the easiest solution. Automating the dispatch process to send one work order at a time is the way to go. Ain't nobody got time to manually manage all that.

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Charlene

2 months ago

I think option C is the way to go. Drip feeding one appointment at a time is the most efficient way to manage the technicians' schedules.

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Refugia

1 months ago

Yes, drip feeding one appointment at a time would definitely help in ensuring that the technicians focus on one job at a time.

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Millie

1 months ago

I agree, option C seems like the best choice for managing the technicians' schedules efficiently.

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Reena

2 months ago

Agreed, drip feeding one appointment at a time seems like the most efficient way to handle the frequent schedule changes.

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Beata

2 months ago

That sounds like a good idea. It would definitely help with managing the technicians' schedules.

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Annita

2 months ago

Option C) Enable drip feed to dispatch one service appointment per technician at a time.

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Arlie

2 months ago

I think the field service administrator should instruct the dispatcher to only dispatch one work order to each technician at a time.

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