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Salesforce Exam Field Service Consultant Topic 1 Question 56 Discussion

Actual exam question for Salesforce's Field Service Consultant exam
Question #: 56
Topic #: 1
[All Field Service Consultant Questions]

AW Computing technicians use the field service mobile application exclusively since they are always in the field. Due to frequent schedule changes, the technician should only see one job at a time on the app.

How should the field service administrator ensure this requirement is met?

Show Suggested Answer Hide Answer
Suggested Answer: C

Drip feed is a feature that automatically dispatches service appointments to resources based on predefined criteria and time intervals. By enabling drip feed, the system can dispatch one service appointment per technician at a time, and adjust their schedule accordingly.


by Dulce at Apr 24, 2024, 02:09 PM

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Gregg
7 months ago
I was leaning towards option D, but now I see why C is better. Automation with precision.
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Novella
8 months ago
True, automating the dispatch with drip feed sounds efficient. Less chance for error.
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Loreta
8 months ago
Option B is the clear winner here. Limiting the notification settings is a smart way to control the information flow. Gotta keep those techs on their toes!
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Nilsa
8 months ago
Option C does make sense because it automates the process.
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Herminia
8 months ago
Haha, I bet the techs would love to have the dispatcher just send them one job at a time. Option A is the way to go, keep the chaos to a minimum!
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Kayleigh
6 months ago
B) Set Send Appointment Notifications on Dispatch in the mobile settings to one.
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Chery
6 months ago
A) Instruct the dispatcher to only dispatch one work order to each technician at a time.
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Jenise
6 months ago
B) Set Send Appointment Notifications on Dispatch in the mobile settings to one.
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Cherry
6 months ago
A) Instruct the dispatcher to only dispatch one work order to each technician at a time.
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Adolph
8 months ago
I'd go with Option D. Auto dispatch sounds like the easiest way to ensure they only get one work order at a time. Set it and forget it!
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Delisa
8 months ago
User 2
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Page
8 months ago
User 1
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Marleen
8 months ago
Option C seems the way to go. Drip feeding appointments is a great way to keep the techs focused on one task at a time.
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Tomas
8 months ago
I agree, it definitely helps with staying organized and focused.
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Omer
8 months ago
Option C seems the way to go. Drip feeding appointments is a great way to keep the techs focused on one task at a time.
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Leota
8 months ago
I kind of agree, but don't you think option A could also work? The dispatcher can control the assignments.
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Joseph
8 months ago
Yes, I think answer C is the best option. Enabling drip feed seems logical to me.
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Francoise
9 months ago
Hey, did you see the question about the field service mobile app?
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Kiera
9 months ago
Yes, that could help ensure technicians only see one job at a time on the app.
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Selma
9 months ago
Would setting Send Appointment Notifications on Dispatch to one work?
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Kiera
9 months ago
We can instruct the dispatcher to only dispatch one work order to each technician at a time.
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Armando
9 months ago
How can we ensure technicians only see one job at a time on the app?
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