Salesforce Exam Experience Cloud Consultant Topic 8 Question 1 Discussion

Actual exam question for Salesforce's Experience Cloud Consultant exam

Question #: 1
Topic #: 8

What are two ways a question can be escalated to a case?

Choose 2 answers

AManually by a moderator selecting ''Escalate to Case'' in the Feed

BManually by users commenting ''Escalate''

CAutomatically via Case Assignment Rules

DAutomatically via process Builder by meeting specified criteria

Show Suggested Answer

Suggested Answer: A, D

by Lynelle at May 03, 2022, 09:36 AM

Limited Time Offer

25%

Off

Contribute your Thoughts:

Submit Cancel

Currently there are no comments in this discussion, be the first to comment!