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Salesforce Exam Experience Cloud Consultant Topic 5 Question 65 Discussion

Actual exam question for Salesforce's Experience Cloud Consultant exam
Question #: 65
Topic #: 5
[All Experience Cloud Consultant Questions]

Universal Containers (UC) is building a new self-service site for its large global customer base. Customers will be posting questions, viewing Knowledge articles, downloading warranties, opening tickets, and registering their recent purchases. Purchases are stored in a custom object. UC has decided to use Customer Service template for the experience and Customer Community Plus license for the customers.

Which limitation could cause a potential issue for UC?

Show Suggested Answer Hide Answer
Suggested Answer: A

To configure self-registration for customers who use Person Accounts, CK should leave the Account field blank. This will allow CK to create individual customers without associating them with an account. CK can use the standard self-registration configuration under Experience Workspace and select a profile or permission set that supports Person Accounts. CK can also customize the self-registration page and Apex handler to create Person Accounts for customers based on their information.


Contribute your Thoughts:

Ozell
1 hours ago
I'm not sure about that. I think option A might be the issue - not being able to download documents could be a big problem for their customers.
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Rashida
24 hours ago
Hmm, I think option B is the correct answer here. The Customer Service template doesn't come with record pages for custom objects out-of-the-box, so that could definitely cause an issue for UC.
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Javier
4 days ago
I agree with Reita. Not being able to download documents easily could frustrate customers.
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Reita
8 days ago
I think option A could be a potential issue for UC.
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