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Salesforce Exam Experience Cloud Consultant Topic 4 Question 71 Discussion

Actual exam question for Salesforce's Experience Cloud Consultant exam
Question #: 71
Topic #: 4
[All Experience Cloud Consultant Questions]

Northern trail Outfitters has created a microsite digital experience for its Gold-Level VIP customers. The digital experience is not yet actives.

The community manager would like to send welcome emails on a specific day, which include a promotion for participating in the community.

In which order should the community manager perform activation steps?

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Suggested Answer: A

This functionality allows UMS to create a case from a question that has not received a response or has received an unsatisfactory response. UMS can enable this functionality from Experience Builder settings and specify the criteria for escalating a question, such as the number of days without a reply or the number of downvotes. UMS can also assign a queue or an owner for the escalated cases and notify them by email.


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