Salesforce Exam Experience Cloud Consultant Topic 2 Question 5 Discussion

Actual exam question for Salesforce's Experience Cloud Consultant exam

Question #: 5
Topic #: 2

[All Experience Cloud Consultant Questions]

Universal Container (UC) has a business model that involves B2C as well B2B customers. A group of B2B customers has recently signed a contract with UC that would allow them to start working with the UC Support team in resolving low-severity B2C customer issues.

How should UC use Experience Cloud to accomplish this goal?

ACreate a digital experience for B2C customers and B2B customers, and use the internal CRM app for employees.

BCreate a single digital experience for B2C customers, B2B customers, and employees.

CCreate a digital experience for B2B customers, a partner portal for B2B customers, and use the internal CRM org for employees.

DCreate a digital experience for B2C customer and employees, and another one for B2B customers and employees.

Show Suggested Answer

Suggested Answer: B

by Ciara at May 05, 2022, 04:52 PM

Limited Time Offer

25%

Off

Get Premium Experience Cloud Consultant Questions as Interactive Web-Based Practice Test or PDF

Contribute your Thoughts:

Submit Cancel

Currently there are no comments in this discussion, be the first to comment!