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Salesforce Exam Experience-Cloud-Consultant Topic 1 Question 66 Discussion

Actual exam question for Salesforce's Salesforce Certified Experience Cloud Consultant exam
Question #: 66
Topic #: 1
[All Salesforce Certified Experience Cloud Consultant Questions]

Northern Trail Outfitters (NTO) is punning to create an HR help desk for Its employees. IT recommends using Experience Cloud to build the HR help desk app

Whet should NTO consider when building the MR help desk app?

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Suggested Answer: D

One thing that NTO should consider when building the HR help desk app is that the app can centralize knowledge and self service in to one experience site. This means that NTO can use Experience Cloud to create a site that provides access to Knowledge articles, Cases, Chatter, and other features that can help its employees find answers, request assistance, and collaborate with HR staff. NTO can use Employee Cloud, which is a solution that allows NTO to create employee experience sites using Experience Cloud.


by Kattie at May 21, 2024, 12:12 AM

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Avery
3 months ago
I'm going with D. Centralizing everything into one site is the way to go. It's like having all your HR tools in one place - super convenient!
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Crissy
3 months ago
B? Really? HR user profiles in Employee Cloud? That's about as useful as a chocolate teapot. D is clearly the way to go.
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Sabrina
3 months ago
Hmm, I'm stuck between C and D. Centralizing Chatter and self-service could both be really useful features. Decisions, decisions!
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Alva
1 months ago
I agree, but centralizing knowledge and self-service into one experience site could also be a game-changer.
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Dottie
2 months ago
I think centralizing Chatter from all related active Experience Cloud sites in the org could be really helpful.
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Juan
2 months ago
I agree, but having knowledge and self-service in one place could also streamline things for employees.
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Yvonne
2 months ago
Why not go for both? Having all those features in one app could really streamline things for employees.
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Alba
2 months ago
I agree, but having knowledge and self-service in one place could also be a game-changer.
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Yvonne
2 months ago
I think centralizing Chatter from all related sites could be really helpful.
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Allene
2 months ago
I think centralizing Chatter from all related sites could be really helpful for communication.
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Vivan
2 months ago
Yeah, but having knowledge and self-service in one place could also be a game changer.
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Shayne
2 months ago
I think centralizing Chatter from all related sites could be really helpful.
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Jamika
3 months ago
A seems like the way to go. You need the right permissions and licenses to access HR user profiles, so that's a key consideration.
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Isaiah
3 months ago
I think D is the correct answer. Centralizing knowledge and self-service into one experience site makes the most sense for an HR help desk app.
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Emilio
3 months ago
D
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Aracelis
3 months ago
D
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