Salesforce Exam Energy and Utilities Cloud Topic 3 Question 22 Discussion

Actual exam question for Salesforce's Energy and Utilities Cloud exam

Question #: 22
Topic #: 3

[All Energy and Utilities Cloud Questions]

An energy company needs to migrate its legacy data to Energy and Utilities Cloud. What's the recommended first step to ensure a proper migration process?

AEstablish a testing and validation process to ensure that the data is accurate and complete

BMigrate the data using one of the available tools, such as the Salesforce Data Loader or third party data migration tools.

CAssess the data m the legacy system to determine what needs to be migrated and what can be left behind

DClean, transform, and format the source data to meet the requirements of the Energy and Utilities Cloud Data Model

Show Suggested Answer

Suggested Answer: A, B

In the standard Salesforce Energy and Utilities Cloud data model, B2B and B2C customers are differentiated as follows: A. Accounts with RecordType 'Business' are used to represent B2B customers. This RecordType is designed to capture information relevant to business accounts, including details specific to companies and organizations. B. Accounts with RecordType 'Consumer' are used to represent B2C customers. This RecordType is tailored to individual consumers, focusing on personal account information and individual customer interactions.

This distinction in the data model facilitates the management of diverse customer types within the energy and utility sector, allowing for tailored interactions and services. Reference = Salesforce Energy and Utilities Cloud documentation provides insights into the data model, including the differentiation between B2B (Business) and B2C (Consumer) customers using specific RecordTypes, which is critical for managing customer relationships and data: https://developer.salesforce.com/docs/atlas.en-us.industries_energy_and_utilities.meta/industries_energy_and_utilities/

by Rutha at Dec 09, 2024, 10:08 PM

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Annamaria

1 months ago

Just throw everything into the cloud and let the Energy and Utilities gnomes sort it out, right? What could possibly go wrong?

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Kelvin

1 months ago

Option B is the easy way out, but that's probably not the best approach. Might as well do it right the first time!

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Whitley

28 days ago

A) Establish a testing and validation process to ensure that the data is accurate and complete

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3 months ago

Option C is the way to go! Assessing the legacy data is the crucial first step to ensure a successful migration. Otherwise, you might end up migrating unnecessary or invalid data.

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Myra

2 months ago

A) Establish a testing and validation process to ensure that the data is accurate and complete

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Mitzie

2 months ago

C) Assess the data in the legacy system to determine what needs to be migrated and what can be left behind

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Stacey

3 months ago

I believe assessing the data in the legacy system is crucial to determine what needs to be migrated.

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Lamar

3 months ago

I agree with Vicki. It's important to make sure the data meets the requirements of the Energy and Utilities Cloud.

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Vicki

3 months ago

I think the recommended first step is to clean, transform, and format the source data.

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