Which two standard Energy and Utilities Cloud data model characteristics are used to differentiate B2B and B2C customers?
In the standard Salesforce Energy and Utilities Cloud data model, B2B and B2C customers are differentiated as follows: A. Accounts with RecordType 'Business' are used to represent B2B customers. This RecordType is designed to capture information relevant to business accounts, including details specific to companies and organizations. B. Accounts with RecordType 'Consumer' are used to represent B2C customers. This RecordType is tailored to individual consumers, focusing on personal account information and individual customer interactions.
Karina
28 days agoPamela
2 days agoBeatriz
15 days agoAnnabelle
1 months agoCathrine
1 months agoElbert
1 months agoLeota
1 months agoBrett
11 days agoKaran
18 days agoRocco
23 days agoLynelle
1 months agoAdell
2 months ago