Deal of The Day! Hurry Up, Grab the Special Discount - Save 25% - Ends In 00:00:00 Coupon code: SAVE25
Welcome to Pass4Success

- Free Preparation Discussions
Mail Us support@pass4success.com
Location US
Mob_nav_barsMENU

Salesforce Exam Energy-and-Utilities-Cloud Topic 1 Question 12 Discussion

Actual exam question for Salesforce's Salesforce Energy and Utilities Cloud Accredited Professional exam
Question #: 12
Topic #: 1
[All Salesforce Energy and Utilities Cloud Accredited Professional Questions]

Which two standard Energy and Utilities Cloud data model characteristics are used to differentiate B2B and B2C customers?

Show Suggested Answer Hide Answer
Suggested Answer: A, B

In the standard Salesforce Energy and Utilities Cloud data model, B2B and B2C customers are differentiated as follows: A. Accounts with RecordType 'Business' are used to represent B2B customers. This RecordType is designed to capture information relevant to business accounts, including details specific to companies and organizations. B. Accounts with RecordType 'Consumer' are used to represent B2C customers. This RecordType is tailored to individual consumers, focusing on personal account information and individual customer interactions.

This distinction in the data model facilitates the management of diverse customer types within the energy and utility sector, allowing for tailored interactions and services. Reference = Salesforce Energy and Utilities Cloud documentation provides insights into the data model, including the differentiation between B2B (Business) and B2C (Consumer) customers using specific RecordTypes, which is critical for managing customer relationships and data: https://developer.salesforce.com/docs/atlas.en-us.industries_energy_and_utilities.meta/industries_energy_and_utilities/


by Cassie at Jul 03, 2024, 12:32 AM

Limited Time Offer

25%

Off

Get Premium Energy-and-Utilities-Cloud Questions as Interactive Web-Based Practice Test or PDF

Contribute your Thoughts:

Submit Cancel
Karina
28 days ago
A and B all the way! Although I do wonder if the exam writers are trying to trick us with that mysterious 'B28' option. Hmm, maybe I should research that...
upvoted 0 times
Pamela
2 days ago
I think so too, but that 'B28' option does seem suspicious. We should look into it just to be sure.
upvoted 0 times
...
Beatriz
15 days ago
I agree, A and B seem like the correct options for differentiating B2B and B2C customers.
upvoted 0 times
...
...
Annabelle
1 months ago
D? B28 customers? Is that a new thing I missed? I'll stick with A and B, looks like the safe bet here.
upvoted 0 times
...
Cathrine
1 months ago
I'm not sure, but I think C) could also be a valid option since Person accounts are used for B2C customers
upvoted 0 times
...
Elbert
1 months ago
C definitely makes sense for B2C, but I'm not sure about the other options. Gonna have to think this one through a bit more.
upvoted 0 times
...
Leota
1 months ago
Option A and B seem the most logical way to differentiate B2B and B2C customers. I'm going with those two choices.
upvoted 0 times
Brett
11 days ago
I'm sticking with Accounts with RecordType Business and Consumer for B2B and B2C differentiation.
upvoted 0 times
...
Karan
18 days ago
I think Person accounts could also be used for B2C customers.
upvoted 0 times
...
Rocco
23 days ago
I agree, Accounts with RecordType Business for B2B and Consumer for B2C make sense.
upvoted 0 times
...
...
Lynelle
1 months ago
I agree with Adell, because B2B customers are usually represented by Accounts with RecordType Business
upvoted 0 times
...
Adell
2 months ago
I think the answer is A) and B)
upvoted 0 times
...

Save Cancel