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Salesforce Exam Education Cloud Consultant Topic 7 Question 85 Discussion

Actual exam question for Salesforce's Education Cloud Consultant exam
Question #: 85
Topic #: 7
[All Education Cloud Consultant Questions]

A large university has a Career Service Center that provides career advice to current students and alumni. Staff provide advice ...... the phone, via email and face-to-face. Students and alumni are served on a first come, first served basis and are rarely assigned to a specific advisor.

What should the consultant recommend to meet the requirement?

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Suggested Answer: A

Student Success Hub is a solution that enables schools to provide holistic support for students and families, especially in remote learning scenarios. It allows schools to create and track interventions, referrals, and services for students based on their needs and goals. It also provides dashboards and reports to monitor student progress and outcomes. Student Success Hub is built on top of the Education Data Architecture (EDA) and leverages the Program Management Module (PMM) and the Case Management Module (CMM) to deliver a comprehensive student support system.Reference:

Student Success Hub

Student Success Hub Implementation Guide

Student Success Hub Trailhead Module


Contribute your Thoughts:

Carma
1 days ago
I think Queue Management could also be a good option to efficiently handle the flow of students and alumni seeking career advice.
upvoted 0 times
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King
4 days ago
I agree with Karl, Appointment Scheduling would help in serving students and alumni on a first come, first served basis.
upvoted 0 times
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Karl
7 days ago
I think the consultant should recommend Appointment Scheduling.
upvoted 0 times
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