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Salesforce Exam Education Cloud Consultant Topic 6 Question 87 Discussion

Actual exam question for Salesforce's Education Cloud Consultant exam
Question #: 87
Topic #: 6
[All Education Cloud Consultant Questions]

Which metric should the consultant recommend to determine whether the Implementation project is successful?

Show Suggested Answer Hide Answer
Suggested Answer: B

Measuring Implementation Success:

The percentage of staff logins each month is a strong indicator of user adoption and engagement with the new system. High login rates suggest that staff members are regularly using Education Cloud for their daily tasks.

Why Percentage of Staff Logins:

User Adoption: Frequent logins indicate that staff are actively using the system, which is critical for the success of the implementation.

Engagement: High engagement rates reflect that the staff find the system useful and are leveraging it to manage their workflows.

Data Accuracy: Regular use ensures that data entered into the system is current and accurate, improving overall data quality.

How to Track:

Login Reports: Create reports in Salesforce to track the number of logins by staff members each month.

Dashboards: Set up dashboards to visualize login trends and identify patterns or areas needing improvement.

Steps to Implement:

Create Login Report:

Navigate to the Reports tab and create a new report based on the User Login History object.

Include fields such as User Name, Login Date, and Login Time.

Group the data by month to calculate the percentage of active users.

Set Up Dashboard:

Create a dashboard that displays the login data.

Use charts and graphs to visualize the percentage of staff logins each month.


Salesforce Documentation: User Login History

Salesforce Help: Creating Reports and Dashboards

Contribute your Thoughts:

Mammie
6 months ago
Wait, are we trying to determine project success or just keep the IT department busy? This is starting to sound more like a game of 'How to Look Busy' than a real metric.
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Kimbery
5 months ago
C) Number of student phone inquiries
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Tegan
5 months ago
B) Percentage of staff logins each month
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Verda
5 months ago
A) Volume of emails to the office
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Rosita
5 months ago
C) Number of student phone inquiries
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Walker
5 months ago
B) Percentage of staff logins each month
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Gabriele
6 months ago
A) Volume of emails to the office
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Lorenza
6 months ago
Number of student phone inquiries? Hmm, I don't know about that one. Sounds like we might end up encouraging students to call just to inflate the numbers.
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Harris
6 months ago
Percentage of staff logins each month? Really? That's more like a measure of employee productivity, not project success. We need something more directly related to the implementation.
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Melinda
6 months ago
I agree with Mel. It shows how engaged the staff are with the project.
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Mel
6 months ago
I think B) Percentage of staff logins each month is the best metric.
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Michal
6 months ago
The volume of emails to the office would be a terrible metric to determine project success. That just sounds like a recipe for endless spam and wasted time.
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Narcisa
5 months ago
User1
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Lili
5 months ago
User2
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Sabine
5 months ago
B) Percentage of staff logins each month
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Jennifer
5 months ago
I agree, using email volume as a metric doesn't make sense.
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Hillary
5 months ago
C) Number of student phone inquiries
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Rebbeca
5 months ago
B) Percentage of staff logins each month
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Sharmaine
6 months ago
A) Volume of emails to the office
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Blossom
6 months ago
C) Number of student phone inquiries
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Paulina
6 months ago
B) Percentage of staff logins each month
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Ronnie
6 months ago
A) Volume of emails to the office
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Carmela
6 months ago
B) Percentage of staff logins each month
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Julene
6 months ago
A) Volume of emails to the office
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