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Salesforce Exam Education Cloud Consultant Topic 4 Question 107 Discussion

Actual exam question for Salesforce's Education Cloud Consultant exam
Question #: 107
Topic #: 4
[All Education Cloud Consultant Questions]

A university is interested in using Student Success Hub and a calendar integration tool to sync student appointments with the faculty advisors' Google accounts.

What should the consultant recommend?

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Suggested Answer: A

A third-party app is the best option for syncing student appointments with the faculty advisors' Google accounts.Student Success Hub does not have a native calendar integration tool that can sync with Google Calendar5.Salesforce Scheduler is a tool that allows customers to schedule appointments with service providers, but it does not integrate with Google Calendar either6.Einstein Activity Capture is a tool that syncs emails and events between Salesforce and Gmail or Microsoft Exchange, but it does not work with Student Success Hub appointments7. Therefore, a third-party app that can connect Student Success Hub and Google Calendar is the most suitable solution.Reference:

5: Manage Calendar Sync (Support Staff) - Salesforce8

6: Salesforce Scheduler Implementation Guide - Salesforce9

7: Einstein Activity Capture Implementation Guide - Salesforce


by Enola at Mar 20, 2025, 07:38 PM

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Catarina
1 days ago
I think we should recommend Salesforce Scheduler.
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