Salesforce Exam CRT-261 Topic 4 Question 5 Discussion

Actual exam question for Salesforce's CRT-261 exam

Question #: 5
Topic #: 4

A Contact Center Manager is implementing a new customer care program and wants to specifically measure customer loyalty.

Which three measures satisfy this requirement? Choose 3 answers

Acustomer satisfaction Survey

BCustomer Purchase History

CCustomer Support Requests

DNet promoter Score

EService Level Agreement

Show Suggested Answer

Suggested Answer: A, B, D

by My at May 03, 2022, 02:31 PM

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