Salesforce Exam CRT-261 Topic 19 Question 32 Discussion

Actual exam question for Salesforce's CRT-261 exam

Question #: 32
Topic #: 19

Which of the following measures customer portal adoption/effectiveness among CUSTOMERS (Choose 2)?

A# of articles per agent

BMost popular articles

C# of cases via email

DTotal cases created

Show Suggested Answer

Suggested Answer: B, D

by France at May 05, 2022, 08:08 PM

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