Salesforce Exam CRT-261 Topic 17 Question 57 Discussion

Actual exam question for Salesforce's CRT-261 exam

Question #: 57
Topic #: 17

Cloud Kicks has implemented a review process for all new knowledge articles. Each article must be

reviewed and approved by a subject matter expert before becoming available to users.

Which step is necessary to make articles visible in all the selected channels?

AThe Approval Process will automatically Publish.

BApprove articles from the Knowledge approval page to Publish.

CAgents must click Publish after the Approval Process.

DSet the final approval action to ''Lock the record for editing''.

Show Suggested Answer

Suggested Answer: C

by Izetta at Apr 19, 2023, 09:14 PM

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