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Salesforce Exam CRT-261 Topic 13 Question 12 Discussion

Actual exam question for Salesforce's CRT-261 exam
Question #: 12
Topic #: 13
[All CRT-261 Questions]

Universal Containers' support management team has noticed an increase in wait times over the last several months when customers call in for support. Which two recommendations should a Consultant suggest to help decrease customer wait times? Choose 2 answers

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Suggested Answer: A, D

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