Salesforce Exam CRT-251 Topic 7 Question 1 Discussion

Actual exam question for Salesforce's CRT-251 exam

Question #: 1
Topic #: 7

Universal Containers agents often need to access the same cases, contacts, and orders multiple times per day. What should a consultant recommend to meet this requirement?

AEnable the ''History'' component within the Salesforce Console for Service

BEnable the ''Access Recent Items'' user permission on the user profiles

CCreate a custom list view for cases, contacts, and orders and pin them to the side bar

DEmbed a ''Recent Items'' Visualforce component into the Salesforce Console for Service

Show Suggested Answer

Suggested Answer: A

by Rima at May 09, 2022, 07:32 PM

Limited Time Offer

25%

Off

Get Premium CRT-251 Questions as Interactive Web-Based Practice Test or PDF

Contribute your Thoughts:

Submit Cancel

Currently there are no comments in this discussion, be the first to comment!