Salesforce Exam CRT-251 Topic 3 Question 104 Discussion

Actual exam question for Salesforce's CRT-251 exam

Question #: 104
Topic #: 3

The VP of sales at Cloud Kicks wants the sales team to use the Salesforce mobile app to complete their tasks. The sales team needs to create

and edit leads, contacts, and opportunities with ease.

Which feature should the consultant recommend the sales team use?

ASmart Actions

BLightning Mobile Component

CEinstein Activity Capture

Show Suggested Answer

Suggested Answer: A

Smart Actions streamline data entry and common tasks in the Salesforce mobile app, allowing users to quickly create and edit records such as leads, contacts, and opportunities. These actions provide a simplified and intuitive interface tailored for mobile use, enhancing productivity and usability for the sales team. By utilizing Smart Actions, Cloud Kicks' sales team can efficiently manage their tasks on the go without needing to navigate complex forms or screens.

by Nguyet at Feb 10, 2025, 07:13 AM

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Judy

4 days ago

I personally prefer Smart Actions because it provides quick access to common tasks, which can be very efficient for the sales team.

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Kris

5 days ago

Why not just use a pen and paper? It's low-tech, but it gets the job done. *chuckles* Just kidding, the Lightning Mobile Component is clearly the way to go here.

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Ceola

6 days ago

I agree with Staci. Lightning Mobile Component would make it easier for them to create and edit leads, contacts, and opportunities.

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Felicitas

10 days ago

Smart Actions could be useful, but I feel like the Lightning Mobile Component is the most straightforward and user-friendly option for the sales team. It's a no-brainer!

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Barbra

12 days ago

Einstein Activity Capture sounds like a cool feature, but I'm not sure it's the best fit for the sales team's needs. They need something that's more focused on managing their core sales data.

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Staci

12 days ago

I think the sales team should use Lightning Mobile Component.

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Asha

13 days ago

I think the Lightning Mobile Component is the best feature for the sales team. It allows them to easily access and update their leads, contacts, and opportunities on the go.

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Darrin

4 days ago

B) Lightning Mobile Component

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Samira

6 days ago

A) Smart Actions

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