Salesforce Exam CRT-211 Topic 6 Question 60 Discussion

Actual exam question for Salesforce's CRT-211 exam

Question #: 60
Topic #: 6

The administrator at Cloud Kicks recently replaced several case workflow rules with a single before save flow. Since this change, some cases are routing In unexpected ways.

What could be the cause or the charges to routing?

AThe old workflow rules are still active and impacting routing.

BThe flow precedes assignment rules; workflow rules are after assignment rules.

CAssignment rules no longer reference the correct fields.

DMultiple automation tools have been used and the automation is executed in a different order.

Show Suggested Answer

Suggested Answer: B

by Luisa at Sep 22, 2022, 07:39 PM

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