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Salesforce Exam CRT-211 Topic 4 Question 88 Discussion

Actual exam question for Salesforce's CRT-211 exam
Question #: 88
Topic #: 4
[All CRT-211 Questions]

The sales manager at Cloud Kicks (CK) wants to make sure the accounts that CK serves are happy. One way they track this is by how many open cases an account has with CK. The sales manager asks CK's administrator to build a report to show Accounts with Open Cases.

What report type would this be?

Show Suggested Answer Hide Answer
Suggested Answer: B

A joined report is a type of report that allows you to create multiple report blocks that provide different views of your data. Each report block can have its own fields, columns, sorting, and filtering. A joined report can only be created from summary or matrix reports. You can use a joined report to show data from different report types or data sources on a single report. In this case, you can use a joined report to show Accounts with Open Cases by creating two report blocks: one for accounts and one for cases with a filter for open status. You can then join the two blocks by a common field such as Account ID or Account Name. Reference: https://help.salesforce.com/s/articleView?id=sf.reports_joined_format.htm&type=5 https://help.salesforce.com/s/articleView?id=sf.reports_examples_joined.htm&type=5


by Jani at Apr 29, 2024, 11:21 PM

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Chaya
6 months ago
Hah, this is easy. It's a Bucket Report, just grouping the accounts by their open case count. Simple stuff.
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Serina
5 months ago
A Matrix Report displays data in a grid format, which wouldn't be ideal for showing Accounts with Open Cases.
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Chauncey
5 months ago
D) Matrix Report
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My
5 months ago
Actually, a Summary Report summarizes data based on a field you choose, but it doesn't group records based on ranges like a Bucket Report would.
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Leota
5 months ago
C) Summary Report
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Aliza
5 months ago
That's correct! A Bucket Report is used to group records based on ranges of values, such as the number of open cases an account has.
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Beckie
5 months ago
A) Bucket Report
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Asuncion
5 months ago
C) Summary Report
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Catalina
5 months ago
That makes sense, it's a way to group accounts based on the number of open cases they have.
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Latonia
6 months ago
A) Bucket Report
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Matt
6 months ago
Sounds reasonable. Matrix Report could work too, though?
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Tora
6 months ago
This has got to be a Joined Report. You're bringing together data from different sources to get the full picture of the accounts.
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Ronald
6 months ago
I agree, a Summary Report would be the best choice for this scenario.
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Vallie
6 months ago
I think it's a Summary Report. It gives a high-level overview of the accounts with open cases.
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Fatima
6 months ago
B) Joined Report
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Virgina
6 months ago
A) Bucket Report
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Lenna
6 months ago
Because summary reports can show groupings of data, like open cases by account.
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Lemuel
6 months ago
Why do you think that?
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Kathryn
7 months ago
Definitely a Matrix Report. You've got accounts on one axis and open cases on the other, it's a classic matrix setup.
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Johana
6 months ago
D) Matrix Report
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Jennifer
6 months ago
C) Summary Report
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Tamala
7 months ago
B) Joined Report
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Belen
7 months ago
A) Bucket Report
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Whitley
7 months ago
I think this is a Summary Report. It's showing the accounts with open cases, which is a summary of the data.
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Shaunna
6 months ago
I think this is a Summary Report. It's showing the accounts with open cases, which is a summary of the data.
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Veronika
6 months ago
D) Matrix Report
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Ashlyn
6 months ago
C) Summary Report
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Linwood
7 months ago
B) Joined Report
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Derick
7 months ago
A) Bucket Report
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Lenna
7 months ago
I think the answer is C) Summary Report.
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Matt
7 months ago
Yeah, but these kind of questions make me nervous.
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Adolph
7 months ago
I feel like the get-out-and-hustle tone of the question is motivational.
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