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Salesforce Exam CRT-211 Topic 3 Question 90 Discussion

Actual exam question for Salesforce's CRT-211 exam
Question #: 90
Topic #: 3
[All CRT-211 Questions]

The sales manager at Cloud Kicks (CK) wants to make sure the accounts that CK serves are happy. One way they track this is by how many open cases an account has with CK. The sales manager asks CK's administrator to build a report to show Accounts with Open Cases.

What report type would this be?

Show Suggested Answer Hide Answer
Suggested Answer: B

A joined report is a type of report that allows you to create multiple report blocks that provide different views of your data. Each report block can have its own fields, columns, sorting, and filtering. A joined report can only be created from summary or matrix reports. You can use a joined report to show data from different report types or data sources on a single report. In this case, you can use a joined report to show Accounts with Open Cases by creating two report blocks: one for accounts and one for cases with a filter for open status. You can then join the two blocks by a common field such as Account ID or Account Name. Reference: https://help.salesforce.com/s/articleView?id=sf.reports_joined_format.htm&type=5 https://help.salesforce.com/s/articleView?id=sf.reports_examples_joined.htm&type=5


by Jennifer at May 22, 2024, 09:57 AM

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Lizbeth
5 months ago
Summary Report, easy peasy. Although I'm still trying to figure out how to make a Bucket Report work at the company potluck. Apparently, that's not what they're meant for.
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Katheryn
5 months ago
Mark
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Glory
5 months ago
Summary Report all the way. It's the simplest and most effective way to get the information the sales manager needs. Plus, it leaves less room for error than some of the other options.
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Delsie
4 months ago
C) Summary Report
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Devora
4 months ago
B) Joined Report
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Tess
4 months ago
A) Bucket Report
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Muriel
5 months ago
Hmm, I was tempted to say a Matrix Report since the data could be displayed in a grid format. But I think a Summary Report makes more sense here. Gotta love those straightforward business requirements!
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Alita
4 months ago
D) Matrix Report
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Myra
4 months ago
C) Summary Report
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Mona
5 months ago
B) Joined Report
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Tonette
5 months ago
A) Bucket Report
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Geoffrey
5 months ago
Definitely a Summary Report. Anything that involves aggregating and summarizing data like this is a textbook Summary Report scenario.
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Tricia
5 months ago
I'm going to go with option C, Summary Report. Tracking the number of open cases per account sounds like the perfect use case for a Summary Report.
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Reyes
5 months ago
This seems like a Summary Report to me. The sales manager wants to see a high-level overview of the accounts with open cases, which is exactly what a Summary Report is designed for.
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Laurel
4 months ago
Yeah, a Summary Report makes the most sense for this scenario. It will give the sales manager the information they need at a glance.
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Brinda
4 months ago
I think it's a Summary Report too. It's perfect for showing a high-level overview of accounts with open cases.
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Maryann
4 months ago
Yes, a Summary Report is perfect for showing Accounts with Open Cases in a high-level overview.
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Edelmira
5 months ago
I agree, a Summary Report would be the best choice for this scenario.
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Oliva
5 months ago
Yeah, a Summary Report makes the most sense for this scenario. It will give the sales manager the information they need at a glance.
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Jennie
5 months ago
I think it's a Summary Report too. It provides a high-level summary of data.
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Mi
5 months ago
I think it's a Summary Report too. It's perfect for showing a high-level overview of accounts with open cases.
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