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Salesforce Exam CRT-101 Topic 6 Question 82 Discussion

Actual exam question for Salesforce's CRT-101 exam
Question #: 82
Topic #: 6
[All CRT-101 Questions]

DreamHouse Realty regularly holds open houses for the selling of both houses and condominiums. For condominium open houses, there are a few extra steps that need to be taken. Agents need to be able to submit requests and receive approvals from the homeowners' association.

How can the administrator ensure these extra steps only appear when creating open house records for condominiums?

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Suggested Answer: B

To ensure extra steps only appear when creating open house records for condominiums, an administrator can use two methods: create two page layouts; and use business processes and record types to display appropriate picklist values. A page layout is a feature that allows administrators to control how fields, related lists, buttons, etc., are arranged on a record detail or edit page for each object. An administrator can create two page layouts for open house records - one for houses and one for condominiums - and include different fields or sections for each page layout based on their requirements. A business process is a feature that allows administrators to define and enforce stages that records must go through based on their record type such as lead status or opportunity stage. A record type is a feature that allows administrators to offer different business processes, picklist values, page layouts etc., to different users based on their profile or role. An administrator can create two record types for open house records - one for houses and one for condominiums - and assign different business processes and picklist values for each record type based on their requirements. Reference: https://help.salesforce.com/s/articleView?id=sf.customize_pagelayouts_overview.htm&type=5 https://help.salesforce.com/s/articleView?id=sf.customize_recordtype.htm&type=5


by Arlene at Sep 13, 2024, 03:11 PM

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Sherita
27 days ago
Option A sounds good, but I'm not sure I trust record types to handle all the different scenarios. Better to err on the side of caution and go with the two-layout approach in B.
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Sarina
7 days ago
I agree, having separate layouts for houses and condominiums will make it easier to manage the different steps.
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Blythe
29 days ago
I'm going with C. Using a single page layout and business processes to manage the status options is the most efficient solution in my opinion.
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Candida
10 days ago
I'm not sure, but B could also work by using business processes and record types to display the appropriate picklist values.
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Junita
17 days ago
I agree with you, A seems like a good choice for managing the extra steps for condominium open houses.
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Becky
23 days ago
I think A is the best option. Using record types will ensure the correct values are displayed.
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Lucy
1 months ago
Haha, this question reminds me of the time I accidentally listed a house as a condo. Needless to say, the open house was a bit of a disaster.
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Michael
1 months ago
I think option B is the best choice. It will make it easier to manage open house records for condominiums.
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Veronika
1 months ago
Option D seems like overkill. Why have two separate layouts when you can just use one and let the business process handle the different status options?
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Buddy
6 days ago
A) That sounds like a more efficient way to handle the different status options.
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Yuette
7 days ago
C) Create one page layout. Use business processes to ensure the proper status picklist values display.
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Leigha
10 days ago
B) I agree, having two separate layouts for houses and condominiums seems unnecessary.
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Lizbeth
11 days ago
A) Create one page layout. Use record types to ensure the proper status picklist values display.
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Lizbeth
2 months ago
I think option B is the way to go. Using business processes and record types to handle the different requirements for houses and condos sounds like a solid approach.
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Afton
19 days ago
It makes sense to use a combination of business processes and record types to ensure the proper picklist values display for each type of property.
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Derick
27 days ago
Yeah, having two page layouts with business processes and record types would definitely help streamline the process.
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Becky
1 months ago
I agree, option B seems like the most efficient way to handle the different requirements for houses and condos.
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Gerardo
2 months ago
I agree with An. Using business processes and record types will help display the appropriate picklist values.
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An
2 months ago
I think the administrator should create two page layouts.
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