Salesforce Exam CRT-101 Topic 5 Question 79 Discussion

Actual exam question for Salesforce's CRT-101 exam

Question #: 79
Topic #: 5

The Support team at Ursa Major Solar prefers using split list views on the case homepage. Occasionally, the team views shipments from another support application.

What should the administrator configure to allow the team to use the split list view?

AFilter by a single shipment record type in the list view.

BInclude the Shipments tab on the app's navigation bar.

CSplit views are only available on standard objects.

DAdd the Manage List Views permission for support users.

Show Suggested Answer

Suggested Answer: C

Split views are a feature that allows users to view records as a split list on object home pages in Lightning Experience apps that use console navigation. Split views show records in two panes: a list view pane on the left and a record detail pane on the right. Users can switch between different list views and records without losing context or scrolling. However, split views are only available on standard objects such as accounts, contacts, leads, opportunities, cases, etc., and not on custom objects such as shipments. Reference: https://help.salesforce.com/s/articleView?id=sf.lex_split_view.htm&type=5

by Milly at Aug 05, 2024, 04:51 AM

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Johana

2 months ago

Including the Shipments tab on the app's navigation bar might be a good idea too.

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Jill

2 months ago

I believe adding the Manage List Views permission for support users could also help.

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Eladia

2 months ago

I agree with Patti, that would make it easier for the team to use split list views.

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Patti

2 months ago

I think the administrator should filter by a single shipment record type in the list view.

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Shakira

2 months ago

Option B all the way! I bet the Shipments tab is where the magic happens. Unless, of course, it's hidden behind a paywall or something...

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Martha

2 months ago

Option A is a bit too specific. Filtering by a single shipment record type doesn't sound like it would unlock the split list view functionality.

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Willodean

2 months ago

D) Add the Manage List Views permission for support users.

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Herschel

2 months ago

B) Include the Shipments tab on the app's navigation bar.

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Salley

2 months ago

That's a good point, but I still think adding the Manage List Views permission is the key to enabling split list views.

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Wei

2 months ago

Option C is just silly. Split views are definitely available for custom objects too, not just standard ones.

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Rickie

2 months ago

D) Add the Manage List Views permission for support users.

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Ariel

2 months ago

B) Include the Shipments tab on the app's navigation bar.

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Nida

2 months ago

A) Filter by a single shipment record type in the list view.

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Antione

2 months ago

But wouldn't including the Shipments tab on the app's navigation bar also help in accessing shipments from another support application?

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Goldie

3 months ago

I agree with Salley, that would allow the team to use the split list view more effectively.

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Salley

3 months ago

I think the administrator should add the Manage List Views permission for support users.

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Shaun

3 months ago

I'm going with Option D. The Manage List Views permission is probably required for the team to configure the split list view.

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Odette

2 months ago

Yes, it's important for them to have the necessary permissions to work effectively with the split list view.

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Maurine

2 months ago

It makes sense to give the support team that permission so they can customize their view efficiently.

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Blondell

2 months ago

I agree, having that permission will definitely help the team set up the view they prefer.

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Santos

2 months ago

Option D is a good choice. The Manage List Views permission is important for configuring the split list view.

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Fletcher

3 months ago

Option B seems logical. The Shipments tab would allow the team to access the split list view they need.

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Jimmie

3 months ago

I think so too. It would definitely streamline their workflow.

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Kina

3 months ago

Yes, I agree. Having the Shipments tab on the navigation bar would make it easier for the team to access the split list view.

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