The Support team at Ursa Major Solar prefers using split list views on the case homepage. Occasionally, the team views shipments from another support application.
What should the administrator configure to allow the team to use the split list view?
Haha, I remember the days of trying to figure out Salesforce permissions. D sounds like the safest bet to me - give the team the Manage List Views permission and they'll be good to go.
Hmm, I'm not sure. C seems a bit odd - I thought split views were available for custom objects too. Maybe D is the way to go, to make sure the support users have the right permissions.
I think the answer is B. Including the Shipments tab on the app's navigation bar seems like the most logical way to allow the support team to view shipments from another application.
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