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The administrator for AW Computing is working with a user who is having trouble togging in to Salesforce.
What should the administrator do to identify why the user Is unable to log in?
Suggested Answer: A
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11 comments · newest first
EL
Ellen
11 months ago
I thought the password policy was just a suggestion?
CH
Chaya
11 months ago
Resetting the security token is a good move too!
CL
Clarinda
12 months ago
Wait, can you really pull password history? Sounds sketchy.
ME
Merlyn
12 months ago
I think the setup audit trail is more useful.
CH
Chandra
12 months ago
Definitely check the login history first!
TR
Tran
1 year ago
Resetting the security token seems a bit off to me. I don't recall that being a common solution for login issues, but maybe it could help if there’s a token problem.
JA
Jani
1 year ago
I feel like pulling the password history could help, especially if the user recently changed their password. But I’m not completely confident about that.
JU
Justine
1 year ago
I think reviewing the login history for the user might be the best first step. It could show if there were any failed attempts.
CA
Caprice
1 year ago
I'm not entirely sure, but checking the setup audit trail sounds relevant too. I remember something about tracking login attempts in practice questions.
MI
Mitzie
1 year ago
Option B seems like a good possibility. The question is asking about controlling access to the App Designer, and the description for option B mentions "enabled", which could be related to controlling access. I'll mark that one down as a potential answer.
AL
Alita
1 year ago
I've got a good feeling about this one. Group policy is all about centralized management of system settings, so the answer is probably going to be something like password complexity and access restrictions. I'll give it my best shot.