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Salesforce Exam CRT-101 Topic 1 Question 78 Discussion

Actual exam question for Salesforce's CRT-101 exam
Question #: 78
Topic #: 1
[All CRT-101 Questions]

DreamHouse Realty regularly holds open houses for the selling of both houses and condominiums. For condominium open houses, there are a few extra steps that need to be taken. Agents need to be able to submit requests and receive approvals from the homeowners' association.

How can the administrator ensure these extra steps only appear when creating open house records for condominiums?

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Suggested Answer: B

To ensure extra steps only appear when creating open house records for condominiums, an administrator can use two methods: create two page layouts; and use business processes and record types to display appropriate picklist values. A page layout is a feature that allows administrators to control how fields, related lists, buttons, etc., are arranged on a record detail or edit page for each object. An administrator can create two page layouts for open house records - one for houses and one for condominiums - and include different fields or sections for each page layout based on their requirements. A business process is a feature that allows administrators to define and enforce stages that records must go through based on their record type such as lead status or opportunity stage. A record type is a feature that allows administrators to offer different business processes, picklist values, page layouts etc., to different users based on their profile or role. An administrator can create two record types for open house records - one for houses and one for condominiums - and assign different business processes and picklist values for each record type based on their requirements. Reference: https://help.salesforce.com/s/articleView?id=sf.customize_pagelayouts_overview.htm&type=5 https://help.salesforce.com/s/articleView?id=sf.customize_recordtype.htm&type=5


by Brice at Jul 18, 2024, 06:38 PM

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Lanie
3 months ago
Hmm, Option B sounds like the most elegant solution. I'm sure the 'Condominium Status' field would be a total hoot to work with.
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Malinda
2 months ago
Yeah, having separate page layouts for houses and condominiums would definitely streamline the process.
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Mattie
2 months ago
Option B sounds like a good idea. It would make things easier for agents.
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Graciela
3 months ago
I was going to go with Option C, but Option B is clearly the winner here. Gotta love those Salesforce wizards and their record type tricks!
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Erasmo
3 months ago
I think having separate layouts for houses and condominiums would make it easier to manage.
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Sylvie
3 months ago
Option B is the way to go. Keeping it all on one page layout and using the magic of Salesforce's record types and business processes is the way to go.
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Franchesca
2 months ago
B) Exactly, it's all about making the process as efficient as possible.
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Detra
2 months ago
A) Definitely! It would make it much easier for agents to submit requests and get approvals.
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Desire
2 months ago
B) That sounds like a good idea. It would definitely help streamline the process.
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Joseph
3 months ago
A) Create one page layout. Use record types to ensure the proper status picklist values display.
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Vivan
3 months ago
I see your point, Sherrell. It might be more efficient to have just one page layout.
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Sherrell
4 months ago
But wouldn't creating one page layout with business processes also work?
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Gerardo
4 months ago
I was leaning towards Option D, but Option B makes more sense. Separating the layouts and using the record types is a cleaner solution.
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Devon
2 months ago
I think using record types with two page layouts is the best choice for this scenario.
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Gayla
2 months ago
I agree, having separate layouts for houses and condominiums will make things much easier.
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Wilbert
2 months ago
Option B is definitely the way to go. It keeps everything organized.
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Erasmo
4 months ago
I agree with Vivan. Using business processes and record types would be helpful.
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Ceola
4 months ago
Option B looks like the way to go. Using record types and business processes to handle the different steps for houses and condominiums seems like a solid approach.
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Elza
3 months ago
I agree. It would make it easier for agents to know what steps to take for each type of property.
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Mica
3 months ago
Option B sounds like a good idea. It would help keep things organized for houses and condominiums.
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Vivan
4 months ago
I think the administrator should create two page layouts.
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