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Salesforce Exam Consumer Goods Cloud Accredited Professional Topic 1 Question 19 Discussion

Actual exam question for Salesforce's Consumer Goods Cloud Accredited Professional exam
Question #: 19
Topic #: 1
[All Consumer Goods Cloud Accredited Professional Questions]

Which are the two primary use cases for performing an in-store survey?

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Suggested Answer: B, D

Two primary use cases for performing an in-store survey are:

Gathering feedback from customers, consumers, shoppers, and staff. An in-store survey can be used to collect feedback from various stakeholders who interact with the products or services offered by the consumer goods company. For example, an in-store survey can ask customers about their satisfaction, preferences, or suggestions; consumers about their awareness, perception, or loyalty; shoppers about their behavior, motivation, or barriers; and staff about their challenges, needs, or opinions.

Gathering data on promotions, inventory requirements and product quality. An in-store survey can be used to collect data on various aspects of the product performance and availability in the retail store. For example, an in-store survey can ask about the compliance, effectiveness, or impact of promotions; the demand, supply, or replenishment of inventory; and the condition, quality, or issues of products


Contribute your Thoughts:

Sunny
5 months ago
Yes, Eve. Having accurate point of sale data can provide valuable insights for decision-making.
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Jenifer
5 months ago
I think gathering point of sale data could also be a primary use case. It can help track sales performance and identify trends.
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Alpha
5 months ago
That makes sense, Understanding the effectiveness of promotions and ensuring proper inventory levels is crucial for success.
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Natalie
6 months ago
I'm going with B and D. Gotta love a good old-fashioned customer survey to keep a finger on the pulse of the business.
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Wenona
6 months ago
I believe another primary use case is gathering data on promotions, inventory requirements, and product quality.
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Annamae
6 months ago
Definitely B and D. Inventory reconciliation and point of sale data are more for the back-office, not the in-store survey.
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Gearldine
4 months ago
Yes, those are the primary use cases for in-store surveys. It helps improve customer experience and product quality.
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Gearldine
5 months ago
I agree, gathering feedback from customers and data on promotions are key for in-store surveys.
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Glendora
6 months ago
Haha, I bet the Field Rep would love to 'save time' by not doing the survey. But B and D are the clear winners here.
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Elise
5 months ago
Yeah, the Field Rep might not be too happy about saving time if it means skipping out on important data gathering.
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Brigette
5 months ago
I agree, B and D are definitely the main reasons for in-store surveys.
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Jaime
6 months ago
I agree with you, Gathering feedback from customers can help improve the overall shopping experience.
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Lajuana
6 months ago
B and D for sure. You need to gather customer feedback and data on various aspects of the business to make informed decisions.
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Jillian
5 months ago
Absolutely, having insights on inventory requirements is essential for efficient operations.
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Sommer
6 months ago
Yes, and gathering data on promotions and product quality helps in making strategic decisions.
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Adela
6 months ago
I agree, customer feedback is crucial for improving the business.
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Sunny
6 months ago
I think the two primary use cases for performing an in-store survey are gathering feedback from customers, consumers shoppers, and staff.
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Skye
7 months ago
That's a good point, understanding what promotions are working and monitoring inventory levels is crucial for a retail business.
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Glory
7 months ago
I think the correct answers are B and D. Gathering feedback from customers and data on promotions, inventory, and product quality are the primary use cases for in-store surveys.
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Benedict
6 months ago
D
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Cassi
7 months ago
B
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Leontine
7 months ago
I believe another primary use case could be gathering data on promotions, inventory requirements, and product quality.
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Erick
7 months ago
I agree with Skye, gathering feedback is essential for improving customer satisfaction.
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Skye
7 months ago
I think the two primary use cases for performing an in-store survey are gathering feedback from customers, consumers, shoppers, and staff.
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