Salesforce Exam Strategy Designer Topic 4 Question 14 Discussion

Actual exam question for Salesforce's Strategy Designer exam

Question #: 14
Topic #: 4

An online retailer developing a new sales strategy that releases a new, limited time

promotion every 10 minutes to keep shoppers engaged.

The retailer's strategy designer has concerns that the promotion falls into an ethical risk zone around

addiction.

Which strategy should be used to bring potential issues to light?

ADesign a workshop for the team to slow down and think through the potential consequences of
the strategy to uncover stakeholder perspectives.

BRelease the project as intended knowing customer feedback will force the concerns to be
addressed later.

CCreate a provocative presentation showing how strategies like these will lead to unhealthy
shopping behaviors, and send it to leadership.

Show Suggested Answer

Suggested Answer: A

The best strategy to use to bring potential issues to light for a sales strategy that falls into an ethical risk zone around addiction is to design a workshop for the team to slow down and think through the potential consequences of the strategy and uncover stakeholder perspectives, as this helps foster ethical awareness, reflection, and dialogue. Releasing the project as intended or creating a provocative presentation may not address the ethical risk or create alignment.

by Nu at Dec 22, 2023, 06:44 PM

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