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Salesforce Exam Business Analyst Topic 9 Question 28 Discussion

Actual exam question for Salesforce's Business Analyst exam
Question #: 28
Topic #: 9
[All Business Analyst Questions]

Universal Container wants to implement a solution to help it track and analyze its carbon emission in an effort to meet its new initiatives. The CEO has reached out to the product development team for assistance. The business analyst (BA) has begun exploring potential solutions based on the requirements.

What should the BA do first?

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