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Salesforce Exam Business Analyst Topic 2 Question 39 Discussion

Actual exam question for Salesforce's Business Analyst exam
Question #: 39
Topic #: 2
[All Business Analyst Questions]

A cloud Kicks business analyst (BA) is conducting user interviews with the support team as part of a migration to Salesforce. Serval users indicate they use multi-factor authentication (MFA) on their phones to log in to existing systems. Other users have located they access existing systems with only username and password.

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Suggested Answer: C

This answer states that bringing the requirement to the product owner's attention is what the BA should do after discovering that several users indicate they use multi-factor authentication (MFA) on their phones to log in to existing systems while other users indicate they access existing systems with only username and password for conducting user interviews with the support team as part of a migration to Salesforce at Cloud Kicks. A product owner is a person who represents the voice of the customer or the stakeholder, and who is responsible for defining and prioritizing the requirements for a product or a project. Bringing the requirement to the product owner's attention means that the BA informs and discusses with the product owner about the different preferences or expectations of users regarding MFA for logging in to Salesforce. Bringing the requirement to the product owner's attention is what the BA should do after discovering this difference among users because it helps the BA to align and validate the requirement with the product owner, and to determine and propose a solution or an alternative for MFA for logging in to Salesforce. Reference: https://trailhead.salesforce.com/en/content/learn/modules/salesforce-business-analyst-quick-look/use-stakeholder-engagement-skills


by Gertude at May 20, 2024, 05:35 AM

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Zoila
8 months ago
I'm just going to take a wild guess and go with option B. It's the safest bet, and if I'm wrong, I can always blame the security team for not being more helpful.
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Golda
8 months ago
I bet the security team is going to be thrilled to hear about this. 'Hey, can you verify this requirement that involves compromising our security protocols?' Good luck with that one!
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Lavonne
7 months ago
C) Bring the requirement to the product owner's attention.
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Solange
7 months ago
B) verify the requirement with the security team.
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Lamonica
7 months ago
A) Select the requirement used by the majority of the support team.
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Tamra
7 months ago
C) Bring the requirement to the product owner's attention.
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Arlette
7 months ago
B) verify the requirement with the security team.
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Nada
8 months ago
A) Select the requirement used by the majority of the support team.
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Arlene
8 months ago
Option A seems like the obvious choice here. We need to select the requirement used by the majority of the support team, no matter how much they complain about it.
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Kristel
7 months ago
B) verify the requirement with the security team.
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Billy
7 months ago
A) Select the requirement used by the majority of the support team.
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Dannette
7 months ago
B) verify the requirement with the security team.
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Lashawnda
8 months ago
A) Select the requirement used by the majority of the support team.
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Catrice
8 months ago
B) verify the requirement with the security team.
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Sabrina
8 months ago
A) Select the requirement used by the majority of the support team.
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Felix
9 months ago
I think option C is the way to go. Bringing the requirement to the product owner's attention will help us prioritize and address it properly.
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Zona
9 months ago
Definitely go with option B. Verifying the requirement with the security team is crucial to ensure we're meeting the necessary security standards.
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Lauryn
8 months ago
C) Bring the requirement to the product owner's attention.
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Lauryn
8 months ago
B) verify the requirement with the security team.
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Doug
8 months ago
B) verify the requirement with the security team.
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Derick
8 months ago
A) Select the requirement used by the majority of the support team.
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Willow
8 months ago
B) verify the requirement with the security team.
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