Salesforce Exam B2C Solution Architect Topic 8 Question 21 Discussion

Actual exam question for Salesforce's B2C Solution Architect exam

Question #: 21
Topic #: 8

A multi-brand company uses B2C Commerce, Service Cloud, and Marketing Cloud and wants to deliver integrated customer experiences across all three products. The company has one B2C Commerce realm serving two storefronts, a Salesforce org, and a Marketing Cloud instance with a single business unit that leverages email address as a subscriber key. None of these Salesforce Clouds are integrated. The company is also interested in integrating with Customer 360 Data Manager.

Which two Marketing Cloud implementation recommendations should a Solution Architect present to the company to adjust their architecture to adhere to Salesforce multi-cloud integration best practices?

Choose 2 answers

AMarketing Cloud should serve as the Salesforce primary for customer profiles and leverage customer email addresses as a multi-cloud customer identifier.

BMarketing Cloud should implement a second business unit and provide each B2C Commerce storefront with its own Marketing Cloud business unit.

CMarketing Cloud must undergo a subscriber key migration with Salesforce Professional Services and select a subscriber key that aligns with Salesforce multi-cloud
architecture best practices.

DB2C Commerce should integrate with Marketing Cloud and create a Marketing Cloud Contact when a B2C Commerce customer registers or places an order via the
storefront.

Show Suggested Answer

Suggested Answer: C, D

by Izetta at May 06, 2022, 11:40 PM

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