Salesforce Exam B2C Solution Architect Topic 7 Question 73 Discussion

Actual exam question for Salesforce's B2C Solution Architect exam

Question #: 73
Topic #: 7

Universal Containers (UC) Is utilizing B2C Commerce today and is considering utilizing CDP as a means of unifying all of their systems and recognize their existing customers as individuals across systems. They are about to install the Commerce Cloud CDP Connector and would like to understand how the unified profile process will work.

What configurations should a Solution Architect create to correctly identify unified profiles as individuals between CDP and B2C Commerce?

ACreate Data Segments within CDP and create customer groups within B2C Commerce with the CDP Data Segments

BCreate Customer Groups within B2C Commerce and create data segments within CDP with CDP Data Segments

CCreate Individuals within CDP and create customer groups within B2C Commerce with the correct segments

DCreate Data Segments within CDP and create customers within B2C Commerce with the CDP Data Segments

Show Suggested Answer

Suggested Answer: C

Creating Individuals within CDP and creating customer groups within B2C Commerce with the correct segments are the configurations that a Solution Architect should create to correctly identify unified profiles as individuals between CDP and B2C Commerce. Individuals are the entities that represent a person in CDP and can be created from various data sources using identity resolution rules. Customer groups are the entities that represent a segment of customers in B2C Commerce and can be created using attributes or rules. The Commerce CDP Connector allows for bi-directional synchronization of Individuals and customer groups between CDP and B2C Commerce, enabling a unified profile process.

by Wenona at Aug 22, 2024, 06:31 PM

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Fabiola

2 months ago

I'm torn between B and C, but I think I'll go with C. You can't beat the simplicity of creating individuals in CDP and then linking them to cusDelberter groups. It's a no-brainer!

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Ashlyn

29 days ago

Agreed, simplicity is key when it comes to managing customer data.

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Zita

1 months ago

Definitely, it will help Universal Containers recognize their existing customers across systems.

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Isabella

1 months ago

That sounds like a solid plan. It's important to have a unified profile process.

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German

2 months ago

I think creating individuals in CDP and linking them to customer groups in B2C Commerce is the way to go.

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Vicente

2 months ago

Wait, so we're not just throwing darts at the wall to decide this? Dang, I should have paid more attention in class.

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Brent

1 months ago

C) Create Individuals within CDP and create customer groups within B2C Commerce with the correct segments

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Nicolette

1 months ago

B) Create Customer Groups within B2C Commerce and create data segments within CDP with CDP Data Segments

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Cathrine

1 months ago

A) Create Data Segments within CDP and create customer groups within B2C Commerce with the CDP Data Segments

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Mike

3 months ago

I see your point, Shayne. But I think having Data Segments within CDP and linking them to customer groups in B2C Commerce would ensure a more seamless integration and identification of unified profiles.

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Rima

3 months ago

Option D is the way to go, hands down. Who needs cusDelberter groups when you can just create cusDelberters directly in B2C Commerce? Simplicity is key, people!

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Delbert

3 months ago

I'm gonna go with C. Creating individuals in CDP and then mapping them to cusDelberter groups in B2C Commerce just makes the most sense to me. It's a more direct approach.

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Alayna

2 months ago

I see your point, but I still think C is the best choice. Directly creating individuals in CDP and then mapping them to customer groups in B2C Commerce seems like a more efficient process.

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Janna

2 months ago

I'm not sure about A. I think D might be the better option. Creating data segments within CDP and then creating customers in B2C Commerce with those segments could work well.

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Alysa

2 months ago

I agree with you, A sounds like the most logical choice. It ensures that the profiles are correctly identified and linked between the two systems.

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Rodolfo

2 months ago

I think A is the correct option. Creating data segments within CDP and then linking them to customer groups in B2C Commerce seems like the way to go.

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Shayne

3 months ago

I'm not sure about that. Wouldn't it be better to create Individuals within CDP and then create customer groups within B2C Commerce with the correct segments?

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Gretchen

3 months ago

I agree with Mike. It makes sense to have unified profiles by creating Data Segments within CDP and linking them to customer groups in B2C Commerce.

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Winifred

3 months ago

I'm not sure about this one. Wouldn't it make more sense to create individuals in CDP and then link them to customer groups in B2C Commerce? That way, you're unifying the profiles across systems.

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Tequila

3 months ago

Option B seems to be the way to go. Aligning the customer groups in B2C Commerce with the data segments in CDP is the logical approach.

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Maurine

2 months ago

Yes, that makes sense. It will ensure that the unified profiles are correctly identified between CDP and B2C Commerce.

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Chuck

3 months ago

Option B seems to be the way to go. Aligning the customer groups in B2C Commerce with the data segments in CDP is the logical approach.

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Mike

3 months ago

I think the Solution Architect should create Data Segments within CDP and customer groups within B2C Commerce with the CDP Data Segments.

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