Salesforce Exam B2C Solution Architect Topic 4 Question 71 Discussion

Actual exam question for Salesforce's B2C Solution Architect exam

Question #: 71
Topic #: 4

Universal Containers (UC) Is utilizing B2C Commerce today and is considering utilizing CDP as a means of unifying all of their systems and recognize their existing customers as individuals across systems. They are about to install the Commerce Cloud CDP Connector and would like to understand how the unified profile process will work.

What configurations should a Solution Architect create to correctly identify unified profiles as individuals between CDP and B2C Commerce?

ACreate Data Segments within CDP and create customer groups within B2C Commerce with the CDP Data Segments

BCreate Customer Groups within B2C Commerce and create data segments within CDP with CDP Data Segments

CCreate Individuals within CDP and create customer groups within B2C Commerce with the correct segments

DCreate Data Segments within CDP and create customers within B2C Commerce with the CDP Data Segments

Show Suggested Answer

Suggested Answer: C

Creating Individuals within CDP and creating customer groups within B2C Commerce with the correct segments are the configurations that a Solution Architect should create to correctly identify unified profiles as individuals between CDP and B2C Commerce. Individuals are the entities that represent a person in CDP and can be created from various data sources using identity resolution rules. Customer groups are the entities that represent a segment of customers in B2C Commerce and can be created using attributes or rules. The Commerce CDP Connector allows for bi-directional synchronization of Individuals and customer groups between CDP and B2C Commerce, enabling a unified profile process.

by Lashon at Jul 13, 2024, 05:31 AM

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Narcisa

3 months ago

You know, this whole unified profile thing sounds like a lot of work. I'm just gonna grab a coffee and let the engineers figure it out.

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Precious

2 months ago

You know, this whole unified profile thing sounds like a lot of work. I'm just gonna grab a coffee and let the engineers figure it out.

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Mendy

2 months ago

B) Create Customer Groups within B2C Commerce and create data segments within CDP with CDP Data Segments

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Clarinda

2 months ago

A) Create Data Segments within CDP and create customer groups within B2C Commerce with the CDP Data Segments

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Lorrine

3 months ago

I agree, let's leave it to the experts to handle.

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Terrilyn

3 months ago

Yeah, it does seem like a complex process.

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Laticia

3 months ago

Option C, hands down. Who needs customer groups when you can just create individuals? That's the way to go, my friends.

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Han

2 months ago

Definitely, it simplifies the process and ensures that each customer is recognized as an individual across both systems.

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Stephanie

3 months ago

I agree, creating individuals within CDP and linking them to customer groups in B2C Commerce seems like the most efficient way to unify profiles.

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Erasmo

3 months ago

Option C, hands down. Who needs customer groups when you can just create individuals? That's the way to go, my friends.

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Lashawn

3 months ago

I think we should stick with the option A: Create Data Segments within CDP and customer groups within B2C Commerce with the CDP Data Segments. It seems like the most logical choice.

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Nilsa

3 months ago

This question is a total head-scratcher. Can't we just let the CDP and B2C Commerce do all the work for us? Where's the fun in that?

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Wava

3 months ago

I see your point, Gladys. However, I believe creating Data Segments within CDP is more efficient for identifying unified profiles.

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Geraldo

4 months ago

Hmm, I think Option A makes the most sense. Aligning the data segments and customer groups is key for that unified profile, am I right?

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Beckie

3 months ago

Rueben: Absolutely, it's all about providing a personalized experience for each individual customer.

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Lorrine

3 months ago

Definitely, having that seamless integration will really enhance the customer experience.

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Rueben

3 months ago

I agree, it's all about connecting the dots between CDP and B2C Commerce.

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Kimberlie

3 months ago

Option A is the way to go. Aligning data segments and customer groups is crucial for unified profiles.

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Yen

4 months ago

Wait, why can't I just create individuals in CDP and call it a day? That seems way easier than all this group and segment nonsense.

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Vi

4 months ago

Option B seems the most logical choice. Gotta keep those customer groups and data segments in sync, you know?

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Ilene

2 months ago

Agreed, it will help ensure a seamless integration between CDP and B2C Commerce.

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Toshia

2 months ago

Yes, keeping customer groups and data segments in sync is crucial for a unified profile process.

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Vincent

3 months ago

Option B seems the most logical choice.

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Gladys

4 months ago

But what about creating Individuals within CDP and customer groups within B2C Commerce with the correct segments? Wouldn't that work as well?

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Lashawn

4 months ago

I agree with Wava. It makes sense to unify profiles by creating Data Segments within CDP and linking them to customer groups in B2C Commerce.

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Wava

4 months ago

I think the Solution Architect should create Data Segments within CDP and customer groups within B2C Commerce with the CDP Data Segments.

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