Salesforce Exam B2C Solution Architect Topic 4 Question 68 Discussion

Actual exam question for Salesforce's B2C Solution Architect exam

Question #: 68
Topic #: 4

A company wants to use the Salesforce Platform for their needs. They need a marketing solution, an online ordering platform, and a b solution for service agents, The goal of the company is to provide end-to-end support for their customers.

What is an example of a deliverable that the Solution Architect should provide to make sure the company understands the solution that is needed?

ATechnical Design Specification showing the data mapping/model and systems integration

BFinal design document for storefront pages and service agent experience

CEmail templates and copy for suggested marketing emails

DOrganization chart of the company completed by the Solution Architect

Show Suggested Answer

Suggested Answer: A

Enabling Collect Tracking within Marketing Cloud Personalization Builder is the first step that a Solution Architect should do to accommodate a scalable and functional abandoned cart solution between B2C Commerce and Marketing Cloud. Collect Tracking is a feature that allows Marketing Cloud to track web analytics data from B2C Commerce using collect.js code on the storefront pages. This data can be used to create Abandoned Cart Journeys in Marketing Cloud using Einstein Web Recommendations. The other steps are not necessary or optimal for this solution.

by Kathryn at Jun 21, 2024, 04:37 PM

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Angella

5 days ago

I think the Solution Architect should provide a Technical Design Specification to show how everything will work together.

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