Salesforce Exam B2C Solution Architect Topic 2 Question 87 Discussion

Actual exam question for Salesforce's B2C Solution Architect exam

Question #: 87
Topic #: 2

A company wants to use the Satesforce Platform to enable personalized l-l marketing, an online ordering platform, and a customer-centric support solution for their service agents. The goal of the company is to provide an end-to-end customer centric and personalized experience.

What is an example artifact that can be used to ensure the company understands the systems involved in the solution'

AJourney map

BProduct backlog

CReference architecture

DStorefront wireframes

Show Suggested Answer

Suggested Answer: C

This answer is correct because a reference architecture is an example artifact that can be used to ensure the company understands the systems involved in the solution. A reference architecture provides a high-level overview of the components, integrations, and interactions of the solution, which can help the company visualize how the solution will work and what systems are required. Reference: https://architect.salesforce.com/diagrams/framework/reference-architecture

by Brent at Mar 24, 2025, 04:37 AM

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