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Salesforce Exam B2C-Solution-Architect Topic 2 Question 70 Discussion

Actual exam question for Salesforce's B2C-Solution-Architect exam
Question #: 70
Topic #: 2
[All B2C-Solution-Architect Questions]

A financial services firm with many high net-worth individuals Is about to implement Service Cloud, Marketing Cloud, and Salesforce Platform. Given the nature of the individuals, they are often required to adhere to financial regulations and civil procedures in regards to their dat

a. This often requires restricting their data processing.

Given that requirement, what are three considerations the financial services firm should be aware of when limiting data processing across these clouds?

Choose 3 answers

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Suggested Answer: A, D, E

These are three considerations that the financial services firm should be aware of when limiting data processing across these clouds. Removing a data processing restricted contact within Marketing Cloud requires removing the restriction first before removing the contact, as deleting a restricted contact will result in an error message. Exporting relevant customer data on Salesforce Platform so it is retained first before deleting or providing any data is a best practice for complying with data requests or regulations. Restricting data within Marketing Cloud requires contacting a Marketing Cloud account representative, as this feature is not available in the user interface.


by Stevie at Jul 08, 2024, 04:36 AM

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Louann
1 months ago
Option E sounds like the way to go. Better to get the Marketing Cloud experts involved to handle the data restrictions properly.
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Cammy
1 months ago
Haha, option C is like calling the plumber to turn off the water before fixing the sink. Of course you need to contact the Service Cloud rep!
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Chauncey
1 months ago
I believe contacting account representatives in both Service Cloud and Marketing Cloud is necessary for restricting data.
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Marylou
1 months ago
Option D is a good idea. Exporting the data to the Salesforce Platform first ensures it's retained before making any changes.
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Carol
1 months ago
I agree with Cassie. Option D is also crucial to retain relevant customer data before making any changes.
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Major
1 months ago
I'm not sure about Option B. Deleting all customer data seems a bit extreme, even if it's to adhere to regulations. There must be a more nuanced approach.
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Linsey
19 days ago
B: D is a good option - exporting relevant customer data first before deleting anything. That way, the data is retained.
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Whitney
1 months ago
A: I agree, deleting all customer data does seem extreme. There has to be a better way to handle it.
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Cassie
1 months ago
I think option A is important because we need to remove restrictions before deleting contacts.
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Tyisha
1 months ago
Option A seems like the logical choice. You need to remove the restriction first before removing the contact, otherwise you could lose important data.
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Olen
6 days ago
Lenita: Definitely, it's better to be safe and thorough when it comes to data processing in financial services.
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Tish
7 days ago
User 3: I agree, it's important to follow the proper procedures when handling sensitive customer data.
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Lenita
16 days ago
User 2: Yes, that's a crucial step to ensure data integrity and compliance with regulations.
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Fairy
25 days ago
User 1: Option A seems like the logical choice. You need to remove the restriction first before removing the contact, otherwise you could lose important data.
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