Salesforce Exam B2C Commerce Architect Topic 5 Question 57 Discussion

Actual exam question for Salesforce's B2C Commerce Architect exam

Question #: 57
Topic #: 5

The Client identifies that a segment of customers need to see some products on the site that other customers should not be able to access. All products are maintained within one catalog but in separate categories. A custom attribute will be used on the Profile system object to identify customers that belong to this special segment. A customer group will be made that is qualified for by this Profile custom attribute. The storefront will be customized to include navigation to relevant categories for this customer group.

Unfortunately during technical review the Client points out that the business teams have raised a concern with maintenance and want to use a shared navigation within the catalog and not use separate categories.

Which item should the Architect suggest to efficiently fulfil this new requirement while maintaining scalability?

ACustomize the Storefront Co use a hidden search refinement that if the user Is In the customer group then the result Includes those products with a new custom attribute.

BCustomize theStorefront to use separate storefront catalogs with the same navigation that If the customer Is In the customer group gets assign products appropriately.

CCustomize the Storefront to modify the search result that if the user is in the customer group thenthe result includes those products appropriately.

DCustomize the Storefront to use a hidden search refinement and modify the customer group to be qualified for by a new product custom attribute

Show Suggested Answer

Suggested Answer: C

The optimal solution for this requirement is to modify the search results dynamically based on the user's customer group membership. This approach:

Ensures that all users can navigate the same catalog and categories without seeing separate categories for special segments.

Dynamically includes or excludes products from search results based on the user's membership in the special segment, effectively using existing catalog structures while personalizing product visibility.

Maintains scalability by leveraging existing catalog and category infrastructure without needing additional custom attributes for navigation purposes.

This method aligns with best practices for creating personalized customer experiences in B2C Commerce without complicating catalog management.

by Alverta at Jan 09, 2025, 03:34 AM

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Mitzie

3 days ago

Option A seems like a good solution, as it allows for the customization of the storefront without creating separate categories or catalogs.

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Sina

6 days ago

I disagree, I believe option B is more efficient as it uses separate storefront catalogs with the same navigation for easier maintenance.

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Dick

9 days ago

I think option A is the best choice because it uses a hidden search refinement to show the products to the specific customer group.

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