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Salesforce Exam B2C Commerce Architect Topic 5 Question 57 Discussion

Actual exam question for Salesforce's B2C Commerce Architect exam
Question #: 57
Topic #: 5
[All B2C Commerce Architect Questions]

The Client identifies that a segment of customers need to see some products on the site that other customers should not be able to access. All products are maintained within one catalog but in separate categories. A custom attribute will be used on the Profile system object to identify customers that belong to this special segment. A customer group will be made that is qualified for by this Profile custom attribute. The storefront will be customized to include navigation to relevant categories for this customer group.

Unfortunately during technical review the Client points out that the business teams have raised a concern with maintenance and want to use a shared navigation within the catalog and not use separate categories.

Which item should the Architect suggest to efficiently fulfil this new requirement while maintaining scalability?

Show Suggested Answer Hide Answer
Suggested Answer: C

The optimal solution for this requirement is to modify the search results dynamically based on the user's customer group membership. This approach:

Ensures that all users can navigate the same catalog and categories without seeing separate categories for special segments.

Dynamically includes or excludes products from search results based on the user's membership in the special segment, effectively using existing catalog structures while personalizing product visibility.

Maintains scalability by leveraging existing catalog and category infrastructure without needing additional custom attributes for navigation purposes.

This method aligns with best practices for creating personalized customer experiences in B2C Commerce without complicating catalog management.


Contribute your Thoughts:

Henriette
2 months ago
Option A sounds like a great way to keep the main catalog clean and tidy. Plus, it's probably the most efficient solution - you know what they say, 'the hidden search is the best search.'
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Linwood
1 months ago
User 2: Yeah, hidden search refinement could definitely help with that.
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Isaiah
2 months ago
User 1: Option A does seem like a good way to keep things organized.
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Stefany
2 months ago
I'm feeling a bit lost here. Is there a 'None of the Above' option? I mean, who came up with these choices, a bunch of monkeys?
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Shayne
2 months ago
Hmm, I don't know. Option B sounds like it could be a bit overkill, creating separate catalogs just for this use case. Maybe Option D is a simpler option?
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Miss
2 months ago
I'm not sure about Option A. Wouldn't that be a bit of a hack? I think Option C might be a cleaner solution, modifying the search results directly.
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Adolph
2 months ago
I think modifying the search results directly in Option C would be a more efficient approach.
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Dustin
2 months ago
Option A might be a quick fix, but I agree that Option C seems like a cleaner solution.
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Dick
3 months ago
That's a good point, but I still think option A is better for scalability and customization.
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Mitzie
3 months ago
Option A seems like a good solution, as it allows for the customization of the storefront without creating separate categories or catalogs.
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Stephaine
2 months ago
C) I think modifying the search result to include the products appropriately for the special customer group is the way to go.
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Whitley
3 months ago
A) True, but using a hidden search refinement could be more efficient in the long run.
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Keva
3 months ago
B) But wouldn't it be easier to just use separate storefront catalogs with the same navigation for the special customer group?
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Catina
3 months ago
A) Customize the Storefront to use a hidden search refinement that if the user is in the customer group then the result includes those products with a new custom attribute.
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Sina
3 months ago
I disagree, I believe option B is more efficient as it uses separate storefront catalogs with the same navigation for easier maintenance.
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Dick
3 months ago
I think option A is the best choice because it uses a hidden search refinement to show the products to the specific customer group.
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