Salesforce Exam B2B Solution Architect Topic 8 Question 26 Discussion

Actual exam question for Salesforce's B2B Solution Architect exam

Question #: 26
Topic #: 8

Universal Containers (UC) manufactures automobile engine components. UC wants to set up an ecommerce website to deliver a seamlesscustomer purchasing experience, both through self-service and field sales. UC also wants to showcase its extensive product offerings, operate regional promotions and discounts, and managed routing and contracting. UC is looking for guidance on a Salesforce multi-cloud solution to be implemented across phases.

What should a Solution Architect recommend to meet UC's business requirements?

APhase 1: Sales Cloud - - Phase 2: Service Cloud -- Phase 3B2B Commerce

BPhase 1: Sates Cloud -- Phase 2: B2BCommerce -- Phase 3: Salesforce Field Service

CPhase 1: Service Cloud -- Phase 2: CPQ -- Phase 3: B2B Commerce

DPhase 1: Sates Cloud - - Phase 2: CPQ -- Phase 3: B2B Commerce

Show Suggested Answer

Suggested Answer: D

https://trailheadacademy.salesforce.com/classes/arc801-Design-and-implement-b2b-multi-cloud-solutions

According to1, this is a recommended approach to design domain-specific, multi-cloud solutions using Customer 360 to create frictionless B2B customer experiences that maximize business value. Sales Cloud can help UC manage its field sales and contracts, CPQ can help UC automate its quoting and pricing processes, and B2B Commerce can help UC deliver a seamless ecommerce experience for its customers across digital platforms.

by Joni at Feb 09, 2024, 11:51 AM

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Erinn

6 months ago

I'd have to say Option D is the way to go. Sales, CPQ, and B2B Commerce - it's like a triple-decker sandwich of Salesforce deliciousness!

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Salena

6 months ago

Option B is interesting, but I'm not sure about Salesforce Field Service for an ecommerce website. Seems a bit overkill, don't you think?

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Art

5 months ago

Yeah, maybe we should consider a different option that focuses more on the customer purchasing experience.

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Carlota

5 months ago

I agree, Salesforce Field Service might be too much for an ecommerce website.

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Pauline

6 months ago

I'm leaning towards Option C. Service Cloud, CPQ, and B2B Commerce. That way, they can focus on providing great customer service first.

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Sang

5 months ago

Service Cloud, CPQ, and B2B Commerce in Phase 1, 2, and 3 respectively seems like a well-rounded approach to meet UC's business requirements.

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Bronwyn

5 months ago

I agree, starting with Service Cloud is a smart move to prioritize customer service. CPQ and B2B Commerce can be added later for a complete solution.

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Arthur

5 months ago

Option C sounds like a good choice. Service Cloud will help with customer service, CPQ for pricing, and B2B Commerce for online sales.

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Melina

6 months ago

Hmm, Option A looks good too. Starting with Sales Cloud, then Service Cloud, and finally B2B Commerce. Covers all the bases!

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Louis

5 months ago

Yes, it's a well-rounded approach to meet UC's needs. Sales Cloud, Service Cloud, and B2B Commerce in phases make sense.

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Adaline

5 months ago

I agree, that progression seems logical. It covers all the necessary aspects for UC's business requirements.

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Gary

6 months ago

Option A looks like a solid plan. Sales Cloud first, then Service Cloud, and finally B2B Commerce.

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Deangelo

6 months ago

I'd go for Option D. Sales Cloud, CPQ, and then B2B Commerce seems like a solid multi-cloud strategy to handle UC's requirements.

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Jame

6 months ago

I agree, that combination covers all the bases for UC's ecommerce website needs.

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Lashawn

6 months ago

Option D sounds good. Sales Cloud for managing sales, CPQ for configuring quotes, and B2B Commerce for online selling.

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Lettie

6 months ago

UC will definitely benefit from that multi-cloud solution.

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Ahmad

6 months ago

I agree, Sales Cloud, CPQ, and B2B Commerce cover all the bases.

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Claudia

6 months ago

Option D sounds like a good plan.

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Kristel

6 months ago

I personally like option D, starting with Sales Cloud and then moving to CPQ for configuring products before implementing B2B Commerce.

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Amos

7 months ago

I think we should consider option C, Service Cloud in phase 1 for customer support and CPQ in phase 2 for quoting.

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Buddy

7 months ago

I prefer option B, starting with Sales Cloud in phase 1 and then moving to B2B Commerce in phase 2.

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Paz

7 months ago

I kind of agree with Talia, but I feel like Phase 3 should focus more on B2B Commerce for showcasing products.

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Louann

7 months ago

I agree with Denny. Option A seems like a strong choice to meet UC's business requirements.

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Talia

7 months ago

I think we should go with option A, Sales Cloud in phase 1 sounds like a good start for customer management.

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Stephaine

7 months ago

I think Option C makes the most sense. Starting with Service Cloud, then CPQ, and finally B2B Commerce.

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Cecilia

7 months ago

I disagree. I believe Option B is a better choice, beginning with Sales Cloud, then B2B Commerce, and finally Salesforce Field Service.

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Denny

7 months ago

I think we should go with Option A, starting with Sales Cloud and then moving on to Service Cloud and B2B Commerce.

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