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Salesforce Exam B2B Solution Architect Topic 5 Question 18 Discussion

Actual exam question for Salesforce's B2B Solution Architect exam
Question #: 18
Topic #: 5
[All B2B Solution Architect Questions]

Northern Trail Outfitters (NTO) is running a multi-cloud Salesforce implementation with lots of process integration between the clouds and other systems. During the project, NTO faces many challenges including a lack of agility and business value alignment, as well as silo-thinking. After trying different approaches, NTO begins to use Agile and is successful. The project manager now wonders what the recommended operating model would look like.

What should be a Solution Architect's first recommendation?

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