Salesforce Exam B2B Solution Architect Topic 3 Question 49 Discussion

Actual exam question for Salesforce's B2B Solution Architect exam

Question #: 49
Topic #: 3

Recently. Universal Containers (UC) successfully launched a multi-cloud 62B implementation with Sales Cloud, Service Cloud, Experience Cloud, and B2B Commerce. As the Sales and ServiceCloud development was performed by separate teams, UC created Process Builder automation for the Account object m separate Process Builder processes. As customers 90 through the sales process within Sales Cloud, the data on their customer account record is updated. As those same customers make purchases within B2B Commerce, the data on their customer account record is updated as well.

What are two reasons why a Solution Architect should recommend uniting these into a single Process Builder process?

Choose2 answers

AMoving them into a single Process Builder process helps to reduce the number of queries and avoid hitting limits on the Account object.

BMoving them into a single Process Builder process provides control over the order of the updates and actions triggered on the Account object.

CMoving them into a single Process Builder is the only way to ensure a naming convention is followed on the Account object.

DMoving one of the Process Builders into a flow will remove all automation conflicts on the Account object.

Show Suggested Answer

Suggested Answer: B

In Universal Containers' architecture, Salesforce serves as the System of Record (SOR) for sales data such as Opportunities and Quotes, centralizing sales activities and data management. Orders, once confirmed, transition to the ERP system, where they are processed and fulfilled, making the ERP the SOR for order, invoice, and payment data. This delineation ensures clear data ownership and process efficiency, with Salesforce facilitating customer engagement and sales processes, and the ERP managing financial transactions and fulfillment, in line with best practices for leveraging Salesforce in a multi-system environment.

by Almeta at Dec 07, 2024, 07:17 PM

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