Salesforce Exam ARC-801 Topic 7 Question 45 Discussion

Actual exam question for Salesforce's ARC-801 exam

Question #: 45
Topic #: 7

The business model of Universal Containers (UC) puts a strong emphasis on indirect sales and service processes. UC's customers are primarily distributors, resellers, and service providers who either sell or service products independently,or collaborate with UC on joint opportunities and cases. In the past, collaboration was primarily driven through email but UC wants to bring both service and sales collaboration onto one consolidated platform.

Which solution should a Solution Architect recommend to create better collaboration and visibility for UC employees, resellers, and service partners?

AGrant access to resellers and partners by providing Sales Cloud licenses and Service Cloud licenses.

BGrant access to resellers and partners byproviding Partner Community licenses.

CGrant access to resellers and partners by providing Customer Community licenses.

DGrant access to resellers and partners by providing Customer Community Plus licenses.

Show Suggested Answer

Suggested Answer: B

This type of license allowsexternal users to access standard Salesforce objects such as accounts, contacts, leads, opportunities, and cases.It also enables them to collaborate with UCemployees and other partners on joint sales and service processes34.

by Jennie at Jan 24, 2025, 11:19 PM

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Aracelis

6 days ago

I believe Customer Community Plus licenses would provide the necessary collaboration and visibility.

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Emelda

10 days ago

I'm not sure, I think Sales Cloud licenses and Service Cloud licenses could also work.

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Laticia

13 days ago

I'd go with Partner Community. It's got the right balance of features and branding to keep everything organized.

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25 days ago

I think the Solution Architect should recommend option B.

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