Salesforce Exam ARC-801 Topic 5 Question 43 Discussion

Actual exam question for Salesforce's ARC-801 exam

Question #: 43
Topic #: 5

The business model of Universal Containers (UC) puts a strong emphasis on indirect sales and service processes. UC's customers are primarily distributors, resellers, and service providers who either sell or service products independently,or collaborate with UC on joint opportunities and cases. In the past, collaboration was primarily driven through email but UC wants to bring both service and sales collaboration onto one consolidated platform.

Which solution should a Solution Architect recommend to create better collaboration and visibility for UC employees, resellers, and service partners?

AGrant access to resellers and partners by providing Sales Cloud licenses and Service Cloud licenses.

BGrant access to resellers and partners byproviding Partner Community licenses.

CGrant access to resellers and partners by providing Customer Community licenses.

DGrant access to resellers and partners by providing Customer Community Plus licenses.

Show Suggested Answer

Suggested Answer: B

This type of license allowsexternal users to access standard Salesforce objects such as accounts, contacts, leads, opportunities, and cases.It also enables them to collaborate with UCemployees and other partners on joint sales and service processes34.

by Estrella at Dec 09, 2024, 07:36 AM

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Adrianna

11 days ago

Hold up, are we really going to make them pay for individual Sales Cloud and Service Cloud licenses? That sounds like a nightmare. Option B is the clear winner here.

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Willard

16 days ago

I see your point, Arlette. Customer Community Plus licenses could indeed offer more advanced features for collaboration.

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Kenneth

19 days ago

Hah, I bet the resellers and partners are chomping at the bit to get their hands on those sweet, sweet Salesforce licenses. Option A all the way!

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Phyliss

3 days ago

A) Grant access to resellers and partners by providing Sales Cloud licenses and Service Cloud licenses.

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Arlette

23 days ago

I disagree. I believe granting access through Customer Community Plus licenses would provide better visibility for UC employees, resellers, and service partners.

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Ashlyn

24 days ago

I agree with Louann. Partner Community licenses would be the best option for better collaboration.

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Louann

25 days ago

I think the Solution Architect should recommend granting access through Partner Community licenses.

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Geoffrey

1 months ago

Hmm, I'm not sure. Option D might be a bit overkill with the Customer Community Plus. I'd lean more towards the simpler Partner Community licenses in option B.

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Nakisha

7 days ago

Let's go with the Partner Community licenses then.

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Caitlin

11 days ago

Option D might be too advanced for what UC needs.

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Leigha

14 days ago

Yeah, I think it would provide the right level of access for collaboration.

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Noel

18 days ago

Yeah, it would streamline collaboration without the extra features of Customer Community Plus.

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Lisha

19 days ago

I agree, Partner Community licenses seem like a good fit for UC's needs.

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Luther

28 days ago

I agree, option B with Partner Community licenses seems like a good choice.

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Laticia

1 months ago

I think option B is the way to go. Partner Community licenses will give them the perfect balance of collaboration and visibility that UC is looking for.

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